Food and Beverage Service Associate
hace 1 mes
We are seeking a skilled Food and Beverage Service Associate to join our team at Accor Hotels.
Job SummaryThe Food and Beverage Service Associate will be responsible for providing prompt and courteous service to our guests.
Key Responsibilities- Read daily events to acknowledge VIP arrivals
- Know all menu items, their garnishes, contents, and preparation methods
- Present children's menus when appropriate and describe specials and alternative cuisine
- Serve and clear food and beverage items in a professional manner
- Utilize the POS system to ring up sales, print checks, and complete cash-out procedures
- Carry trays, bus, and reset tables with linen, china, glass, and silver
- Ascertain guests' satisfaction and handle any problems that may arise
- Follow cash and credit card procedures according to accounting department guidelines
- Maintain a clean, neat, and orderly restaurant throughout service
- Polish silver, refill salt, pepper, and sugar, creamers, etc.
- Ensure work station is stocked with appropriate condiments at all times
- Report any guest comments regarding food and beverage to manager
- Conscientious handling and maintenance of operating equipment
- Learn and adhere to safety, sanitation, and hygiene policies
- Maintain good working relationships with colleagues and all other departments
- Maintain complete knowledge of all F&B services, outlets, and hotel services/features
- Perform opening/closing side duties as assigned and set all tables according to standards
- Report to manager any deviations from set standards and procedures
- Ensure all service and storage areas are kept safe and clean
- Help minimize waste, neglect, breakages, and mishandling of supplies and equipment
- Carry out light cleaning and maintenance of the outlet
- Assist other Food & Beverage Outlets in their operations during peak hours if needed
Additional Information
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
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