Spa Operations Assistant

hace 2 semanas


Barcelona, Barcelona, España Accor A tiempo completo
Unlock a World of Wellness as our Spa Intern

Are you passionate about creating unforgettable experiences for our guests? Do you have a knack for providing exceptional customer service and ensuring seamless operations?

We are seeking a highly motivated Spa Intern to join our team at SLS Barcelona. As a key member of our wellness department, you will be responsible for supporting the hotel's spa facility and its daily operations.

About the Role:

  • Assist in managing reservation processes, ensuring accuracy and efficiency in all systems.
  • Greet and assist guests with warmth, courtesy, and professionalism.
  • Ensure an outstanding spa and guest experience by maintaining high standards of cleanliness and presentation.
  • Handle guest complaints and inquiries promptly, resolving issues to ensure satisfaction.
  • Maintain adherence to spa standard operating procedures and policies.

Requirements:

  • A strong understanding of our SLS brand values and a passion for delivering exceptional hospitality.
  • Proficient knowledge of computer systems, including Microsoft Word, Excel, and Outlook.
  • Excellent verbal and written communication skills, with fluency in Spanish and English.
  • Ability to multitask, work in a fast-paced environment, and maintain attention to detail.

What We Offer:

  • An exciting opportunity to be part of a dynamic, international group committed to building a global brand.
  • The chance to challenge the norm and work in a creative and rewarding environment.
  • A chance to develop your skills and expertise in a leading hospitality company.

Estimated Salary: €25,000 - €30,000 per year

SLS Barcelona is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint-venture with Accor, formed in 2021.



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