Operations Manager, Night Shift, Logistics Expert
hace 18 horas
About the Role
As an Operations Manager on the Night Shift at Amazon Logistics, you will be responsible for leading a team of Area Managers and driving operational excellence to create a seamless customer experience. You will analyze shift performance, identify areas for improvement, and implement initiatives to enhance operational performance.
Key Responsibilities
- Develop and manage a team of Area Managers to achieve operational excellence
- Lead operational teams on a shift, addressing issues and positively impacting site performance
- Analyze shift performance against business objectives and implement actions to improve operational efficiency
- Collaborate with support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives to improve operational performance across sites
About the Team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services.
Requirements
- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
- Experience in Lean, Six Sigma, and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
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