Field Service Specialist
hace 1 semana
Job Summary: We are seeking a skilled Field Service Specialist to perform service activity on electromechanical medical devices and connectivity systems in the Southern region of Spain. The ideal candidate will have a professional degree or FP2 and IT knowledge or relevant experience in medical devices or electro mechanics.
Responsibilities:
- Install, service, maintain, upgrade or execute Field Corrective Actions on electromechanical medical devices as per defined service requirements and customer contractual agreements.
- Install, service, maintain, upgrade or execute Field Corrective Actions on connectivity devices and digital systems as per defined service requirements and customer contractual agreements.
- Establish, maintain communication & partnership with customers, team members and business contacts.
- Ensure compliance to all applicable service and quality requirements.
- Report all relevant service activity in the service systems and applicable datasheets, to ensure updated and accurate service data.
- Provide customer telephone support (if necessary).
- Deliver user training to customers.
- Facilitate/ensure development of service packages to defined accounts supporting achievements of the area sales targets.
- Support customer demos.
- Manage assigned car stock, spare parts and assets (instruments, tools), as per storage requirements and instructions.
Requirements:
- A professional degree or FP2 and IT knowledge or relevant experience in medical devices or electro mechanics.
- Min 1 year of experience as a service engineer in electromechanical medical devices.
- Principles of electronics, electro-mechanics, mechanics, EDS protection/requirements, Medical Device Directive.
About Baxter: We are a global leader in medical technology, dedicated to helping healthcare professionals improve patient outcomes and save lives. At Baxter, you will have the opportunity to work with a talented team of professionals who share a passion for making a difference in the lives of others.
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