Return Manager: Process Improvement Expert

hace 6 días


Barcelona, Barcelona, España Engineeringuk A tiempo completo

About Amazon Extra Large (AMXL)

At Amazon, we're revolutionising the way customers buy and receive large goods. Our team, Amazon Extra Large (AMXL), specialises in handling heavy items like furniture and large home appliances. We manage the entire service, from supply chain fulfilment to delivery and returns.

Job Description

We're looking for a skilled Returns Manager to join our team. As a Returns Manager, you'll be responsible for analysing data and gathering feedback from stakeholders to identify inefficiencies in current operations.

  • Analyse data and gather feedback to identify inefficiencies in current operations;
  • Establish frameworks to ensure the balance between quality, speed, cost, and other factors are optimised;
  • Share ideas with colleagues and leadership on how processes can be improved;
  • Regular reviews of process efficiencies, offering data-led solutions for changes that will see long-term improvements.

A Day in the Life:

You'll focus on business objectives - improving efficiency, increasing reliability - and find creative ways to make these happen. You'll be part of a team driving major projects to standardise processes and improve operations.

Requirements:

We're looking for someone with strong analytical skills, excellent communication abilities, and experience working in a fast-paced environment. If you have a passion for process improvement and a desire to work in a dynamic team, we'd love to hear from you.

What We Offer:

We offer a competitive salary, which we estimate to be around £60,000 per annum, depending on experience. Our team is made up of people across operations, supply chain, business intelligence, and programme management. Everyone plays a crucial role in growing this part of the business.



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