Night Manager
hace 1 mes
SLS Barcelona
What you'll do
We are seeking an experienced Night Manager to lead the Front Office department's operational functions throughout the night. Under the guidance of the Front Office Manager, you will supervise night shifts, ensuring safety, security, and a seamless guest experience.
Responsibilities
• Lead and supervise night shifts, ensuring a smooth and efficient operation.
• Undertake a review of end-of-day takings against logged reports, ensuring accuracy and completeness.
• Edit all reports to ensure accuracy and investigate any anomalies found between daily reports and takings.
• Train the Front Office night team in ensuring the accurate completion of systems and processes.
• Conduct nightly audits, meticulously reconciling accounts to ensure accuracy.
• Ensure credit card system reconciles to daily transaction lists.
• Collaborate with the team to enforce procedures, creating a tranquil environment.
• Manage overnight reservations and check-ins, providing efficient and friendly service.
• Greet and assist guests in a warm, courteous, and professional manner.
Requirements
• Minimum of 2 years of Front Office experience at night shift, preferably in an upscale or lifestyle brand hotel.
• Previous experience with pre-opening of a hotel is a plus.
• Ability to work independently and to partner with others to promote an environment of teamwork.
• Ability to multitask, work in a fast-paced environment, meet deadlines, and have a high-level attention to detail.
• Excellent verbal and written communication skills.
• Fluent in Spanish and English.
What's in it for you
The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that's very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
A competitive package and plenty of opportunity for development.
Excellent discounts across the entire Ennismore family of brands.
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