Operations Center Manager
hace 4 semanas
About the Role
Amazon is seeking an exceptional Operations Center Manager to manage significant operational and service growth across our European operations. As a key member of our AMXL team, you will be responsible for implementing standardized processes and quality for our Amazon two-person / special handling delivery service.
Key Responsibilities
- Create metrics and performance dashboards to measure carrier health and potential
- Drive root cause analysis and identify potential business opportunities
- Engage with cross-functional teams for implementation of project/program requirements
- Manage multiple projects simultaneously and communicate effectively with all levels
- Supervise a team of data analysts and drive data-driven decision making
About the Team
Our team manages the entire service, from supply chain fulfillment to delivery and returns. We deliver large items, unpack, assemble, and install them, and take away old items where needed. With a focus on safety, productivity, and innovation, we're changing the way customers buy and receive large goods for the better.
Requirements
- Experience in team management and program or project management
- Experience working cross-functionally with tech and non-tech teams
- Experience delivering cross-functional projects and defining program requirements
- Experience in supply chain and data analysis
What We Offer
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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