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Agente de Front Office con Experiencia en Logística Internacional
hace 2 meses
Descripción del Puesto:
Synergie ETT busca un profesional con experiencia en gestión de pedidos y trámites internacionales para unirse a nuestro equipo en la planta de Molins de Rei. El candidato ideal tendrá un alto nivel de conocimientos en logística de comercio internacional, incluyendo Incoterms, trámites de cobro internacional L/C, trámites internacionales y aduaneros.
Responsabilidades:
- Gestionar y registrar pedidos (EDI, pedidos manuales, pedidos personalizados, PO a Sarel, factura proforma).
- Asegurar el flujo de información (tiempos de entrega, demoras, urgencias, disponibilidades, solicitud logística, solicitud de material).
- Mantener actualizado el archivo de trámites del cliente.
- Cerrar y archivar los expedientes con toda la información requerida.
- Seguimiento diario del backlog para asegurar la correcta gestión de los pedidos y envíos.
- Gestionar y preparar toda la documentación requerida (Factura, PKL, CO, B/L, AWB, EUR1, doble uso, inspecciones, Formulario M).
- Gestión y coordinación de riesgos financieros de L/C.
- Cotizaciones de fletes aéreos y couriers, facturación de costos de transporte, agenda de clientes, temas de transporte, salidas de embarcaciones, etc.
- Gestionar las ofertas personalizadas solicitadas con el departamento de P&S; y enviar las ofertas al cliente.
- Procesar los CR's de BFO, gestionar quejas de SAP: nota de crédito o factura, pilotar las devoluciones.
- Seguimiento diario de KPI's y análisis de backlog, análisis de informes BFO.
Requisitos:
- Idioma inglés fluido y español.
- Conocimiento técnico del producto.
- SAP - Comercial y logística.
- BFO, Excel, Word, PPT.