Sales Associate Ii

hace 4 días


Madrid, Madrid, España Tapestry A tiempo completo

Job Summary

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training. This role is responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. As a representative of Coach, you will act as an ambassador of the brand and ensure customers' needs are consistently exceeded.

Key Responsibilities

Utilize Coach selling skills and Coach Service training to achieve sales and productivity goals
Represent Coach as a brand ambassador and ensure customers' needs are consistently exceeded
Maintain high energy on the sales floor and consistently achieve sales goals
Service all customers according to the Coach Approach standards
Participate as a team member and encourage team to meet and exceed performance standards

Requirements

Very good English proficiency
Previous experience in a retail service environment
Background in working in luxury retail (desirable)

Competencies

Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect


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