Housekeeping Supervisor
hace 16 horas
About Four Seasons Hotels and Resorts: We are a leading hospitality company that strives to provide exceptional guest experiences through our team members' dedication and commitment. Our purpose is to create lasting impressions for our guests, residents, and partners by delivering luxury with genuine heart.
At Four Seasons, we believe in fostering a world-class employee experience and culture that enables our people to deliver outstanding service. Whether you work with us or stay with us, we aim to make every interaction memorable and meaningful.
**About the Location:**
Four Seasons Hotel Madrid is a historic landmark with modern energy, located in the heart of the capital. This dynamic destination combines seven historic buildings with rooftop dining, award-winning restaurants, and a four-level Wellness Centre. Our hotel offers a unique blend of luxury and service, making it an ideal place to work and visit.
**The Role of a Housekeeping Supervisor:**
As a Housekeeping Supervisor, you will be responsible for ensuring that all guest rooms meet the highest standards set by Four Seasons Hotels. You will manage Room Attendants and House Attendants, conduct daily inspections, and maintain a professional demeanor at all times.
**Key Responsibilities:**
* Conduct self in a professional manner at all times, adhering to established standards of conduct and house rules.
* Supervise Room Attendants and House Attendants, ensuring they adhere to policies and procedures.
* Inspect guest rooms, checking cleanliness and guest amenities.
* Report discrepancies to Room Attendants and have them correct the issue.
* Maintain cleanliness of guest corridors, elevator landings, and housekeeping closets.
* Check maintenance work orders and ensure they are placed in HotSOS for the engineering team.
* Guide and train Room Attendants under the direction of Housekeeping Managers.
**Requirements:**
We seek a flexible and experienced individual who can adapt to changing circumstances. The ideal candidate must have previous experience in a similar role, excellent communication skills, and an eye for detail. Fluency in English and Spanish is required, and the ability to obtain legal right to work in Spain is necessary.
**What We Offer:**
We offer a competitive salary range of €35,000 - €45,000 per annum, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development within a global organization.
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