Senior Building Management System Specialist
hace 3 horas
Amazon Operations is at the heart of the Amazon customer experience, ensuring seamless delivery from desktop to doorstep. Our global network of Fulfillment Centers, Delivery Stations, and thousands of employees work together to deliver the right item to the right person, at the right time.
About the RoleWe are seeking a seasoned Senior Building Management System (BMS) Specialist to lead and mentor a newly established team. This role requires a dynamic individual with a strong technical foundation in BMS programming, coupled with exceptional leadership skills and business acumen.
Key Responsibilities- Support, mentor, and inspire fellow BMS Specialists, fostering a collaborative and innovative work environment.
- Develop and execute a comprehensive strategy for maintaining, improving, and expanding our global support services.
- Design, implement, and manage advanced BMS Standard Operating Procedures, Policies, specifications, and processes.
- Maintain and optimize BMS technologies, IoT platforms, and data analytics.
- Monitor and maintain ticket/work order processes and queues, ensuring customer care and quality meet the high bar.
- Establish and maintain strong relationships with internal stakeholders and external clients, ensuring a customer-centric approach.
- Provide strategic insights and recommendations to management on BMS trends, improvements, issues, team skillsets, industry best practices, and emerging technologies.
To succeed in this role, you'll need:
- Strong technical foundation in BMS programming.
- Exceptional leadership skills and business acumen.
- Ability to develop and execute comprehensive strategies.
- Strong communication and relationship-building skills.
- Ability to work in a fast-paced, dynamic environment.
At Amazon Operations, we're passionate about delivering exceptional customer experiences. We're a team of innovators, problem-solvers, and collaborators who are dedicated to making a difference. If you're looking for a challenging and rewarding role that will help you grow as a professional, join us in the Amazon Reliability Maintenance Engineering (RME) team.
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