Dynamics 365 Technical Expert
hace 2 días
We are seeking a highly skilled Dynamics 365 Technical Expert to join our team at Nippon Gases UK & Ireland. As a key member of our international team, you will be responsible for managing, supporting, and implementing Dynamics 365 solutions in a complex international context.
Key Responsibilities- Technical Expertise: Validate technical architecture, system administration, and ensure the integrity of information stored in the Dynamics system.
- Manage Dynamics environments and define governance models.
- Collaborate with technical decisions related to the platform and ongoing projects.
- Support current Field Service solution in Spain, troubleshoot application incidents, and escalate technical issues.
- Monitor and control assigned activities in small projects.
- Direct collaboration with business users, understand needs, and collect requirements.
- Propose solutions to business needs by maximizing features and benefits of Dynamics 365.
- Drive consistent usage of the Dynamics system and adherence to processes.
- Certifications on Dynamics 365 and related technologies.
- Preferably, bachelor's degree in computer science, information systems, or related studies.
- Preferably, Project management studies or certifications (PMI, Agile).
- 5+ years of experience with Dynamics 365.
- Functional and Technical experience implementing Dynamics 365 Sales & Marketing and Customer Service and Field Service.
- Leading functional analysis.
- Configuring Dynamics 365 platform and modules.
- Coordinating or developing customizations.
- Coordinating or developing integrations with other systems (preferably with Oracle JD Edwards or SAP).
- Understanding of data models in Dataverse.
- Experience training business users in Dynamics 365 functionalities.
- Experience working with business users in the definition of business processes and requirements, preferably in Industrial or Healthcare sectors.
- English (Fluent written and spoken), Spanish.
- Interpersonal skills.
- High self-management skills.
- Excellent written and verbal communication skills.
- Problem-solving and drive for results.
- Customer-driven.
- Open and receptive to new challenges.
- Willingness to continue learning about business processes and the technology (Dynamics).
The position will be based in Madrid. Ability to travel 10% in Europe.
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