Process Manager
hace 4 semanas
Role Overview:
The IT BTS Sales & TM Process Expert Manager acts as a liaison between Business and Development teams to implement approved process changes.
Key Responsibilities:
- GRM ownership and continuous improvement aligned with changing business environment
- Review and update all documentation in the GRM SharePoint
- Facilitate training sessions for the module owned, ensuring market knowledge consolidation
- Keep updated training material and elaborate KPIs of usage of the GRM module owned
- Change management and continuous improvement on the BTS Trade Marketing Change Management Process
- Guarantee all CGHs have a meaningful business benefit, providing quantitative impact of the development requested
- Be concerned that change management is an ongoing process and keep moving the CHGs as soon as they arrive
- Inform all information needed that must be provided by BTS, avoiding returns from other teams
- Project management, defining plan and management of projects under responsibility
- Business relationship management, being the point of contact for issues escalation from markets
- Know the market, functionalities implemented, and current and future projects
- Take the initiative of proposing new initiatives or changes in trade marketing processes
- Review CHGs created by the market, ensuring all information needed is provided and request priorities based on business criticality
- Communicate and advise markets about global tasks plan that might affect normal use of the application
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Process Manager
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Madrid, Madrid, España Jti - Japan Tobacco International A tiempo completoJob Title: Process ManagerAbout the Role:We are seeking a highly skilled Process Manager to join our team at JTI. As a Process Manager, you will be responsible for acting as a liaison between Business and Development teams to implement approved process changes.Key Responsibilities:GRM ownershipBe the master of the process - knowing all the functionalities...
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Process Manager
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Madrid, Madrid, España Jti - Japan Tobacco International A tiempo completoJob SummaryWe are seeking a highly skilled Process Manager to join our team at JTI. As a Process Manager, you will be responsible for acting as a liaison between Business and Development teams to implement approved process changes.Key ResponsibilitiesGRM ownership and continuous improvement aligned with changing business environmentReview and update all...
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Process Manager
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