Night Reception Team Member

hace 3 días

Barcelona, Barcelona, España Accor Hotels A tiempo completo

Company Overview

At Accor Hotels, we pride ourselves on providing exceptional service to our guests. Our aparthotels are designed to meet the needs of all our customers, with a range of serviced apartments to suit every requirement.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Night Reception Team Member. As a key member of our front desk team, you will be responsible for ensuring that our guests have a memorable experience with us.

Key Responsibilities

  • Welcome guests and provide a personal welcome, creating a warm and friendly atmosphere
  • Handle guest complaints or problems, reporting them to the General Manager and ensuring a smooth stay
  • Prepare breakfast and ensure the safety of people and property in the hotel
  • Provide exceptional customer service, responding to guest needs and exceeding expectations

What We Offer

  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities

Requirements

  • Team spirit and guest-oriented approach
  • Well-organized and strong sense of ethics
  • Ability to work independently and as part of a team

Why Work for Accor?

We are a global leader in the hospitality industry, with a commitment to diversity and inclusion. We believe in nurturing real passion and putting people at the heart of what we do.

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