Guest Experience Manager
hace 2 días
Village Cinemas is seeking a highly motivated and customer-focused Guest Experience Manager to join our team at Werribee. As a key member of our senior leadership team, you will be responsible for delivering exceptional guest experiences and ensuring operational excellence across the site.
Key Responsibilities- Guest Experience: Provide outstanding customer service, handle customer feedback and complaints, and optimize service recovery.
- Operational Excellence: Ensure site presentation, technical standards, cleanliness, and staff presentation meet exceptional standards.
- People Management: Develop, coach, and train site employees, improve employee retention rates, and foster a positive work environment.
- Financial Management: Support the General Manager to ensure financial success, including payroll and revenue results.
- Inventory Management: Manage site inventory, reconcile physical stock with system stock, and ensure accurate processing of stock movements.
We are looking for someone who is passionate about delivering exceptional customer service, developing and leading teams, and driving operational excellence. If you have a strong track record of achieving results in a fast-paced environment and are committed to excellence, we encourage you to apply.
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Guest Experience Manager
hace 2 días
Barcelona, Barcelona, España Melia Hotels International A tiempo completoMission:The Guest Experience Manager is responsible for ensuring the highest standards of service and quality in the hotel, providing unique and personalized experiences for guests, and optimizing resources to achieve exceptional customer satisfaction.Responsibilities:Be the voice of the brand in the hotel, ensuring the implementation of brand attributes,...
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Guest Experience Manager
hace 2 días
Barcelona, Barcelona, España Melia Hotels International A tiempo completoMission:The Guest Experience Manager is responsible for ensuring the highest standards of service and quality in the hotel, providing unique and personalized experiences for guests, and optimizing resources to achieve exceptional customer satisfaction.Responsibilities:Be the voice of the brand in the hotel, ensuring the implementation of brand attributes,...
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Guest Experience Manager
hace 3 semanas
Barcelona, Barcelona, España Renaissance Barcelona Hotel A tiempo completoJob Title: Guest Experience SupervisorCompany: Renaissance Barcelona HotelJob Summary:We are seeking a highly skilled Guest Experience Supervisor to join our team at the Renaissance Barcelona Hotel. As a key member of our front desk team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key...
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Guest Experience Manager
hace 3 semanas
Barcelona, Barcelona, España Renaissance Barcelona Hotel A tiempo completoJob Title: Guest Experience SupervisorCompany: Renaissance Barcelona HotelJob Summary:We are seeking a highly skilled Guest Experience Supervisor to join our team at the Renaissance Barcelona Hotel. As a key member of our front desk team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key...
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Luxury Guest Experience Manager
hace 4 semanas
Barcelona, Barcelona, España Accor Hotels A tiempo completoJob SummaryWe are seeking a dynamic and experienced leader to join our team as a Fairmont Gold Manager at Fairmont la Marina. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and driving revenue growth through innovative strategies and excellent leadership.Key ResponsibilitiesLead a...
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Luxury Guest Experience Manager
hace 4 semanas
Barcelona, Barcelona, España Accor Hotels A tiempo completoJob SummaryWe are seeking a dynamic and experienced leader to join our team as a Fairmont Gold Manager at Fairmont la Marina. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and driving revenue growth through innovative strategies and excellent leadership.Key ResponsibilitiesLead a...
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Guest Experience Coordinator
hace 3 días
Barcelona, Barcelona, España AccorHotel A tiempo completoJob Title: Guest Experience InternWe are seeking a highly motivated and enthusiastic Guest Experience Intern to join our team at SLS Barcelona. As a Guest Experience Intern, you will play a vital role in providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Service: Greet and assist...
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Guest Experience Coordinator
hace 2 días
Barcelona, Barcelona, España AccorHotel A tiempo completoJob Title: Guest Experience InternWe are seeking a highly motivated and enthusiastic Guest Experience Intern to join our team at SLS Barcelona. As a Guest Experience Intern, you will play a vital role in providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Service: Greet and assist...
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Assistant Guest Experience Manager
hace 2 días
Barcelona, Barcelona, España Melia Hotels International A tiempo completoMisión:El Assistant Guest Experience Manager apoya al responsable del departamento en el desarrollo e implementación de la estrategia departamental establecida en el hotel, comprometiéndose a lograr la excelencia en la satisfacción del cliente y la optimización de los recursos económicos y humanos bajo su responsabilidadResponsabilidad principal:Apoyar...
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Assistant Guest Experience Manager
hace 2 días
Barcelona, Barcelona, España Melia Hotels International A tiempo completoMisión:El Assistant Guest Experience Manager apoya al responsable del departamento en el desarrollo e implementación de la estrategia departamental establecida en el hotel, comprometiéndose a lograr la excelencia en la satisfacción del cliente y la optimización de los recursos económicos y humanos bajo su responsabilidadResponsabilidad principal:Apoyar...
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Operations Manager
hace 1 mes
Barcelona, Barcelona, España Ukio A tiempo completoAbout UkioWe are a pioneering startup in the residential real estate market, disrupting traditional norms with our innovative approach. Our mission is to empower individuals to live life on their own terms, providing fully furnished and artfully designed apartments for flexible stays. We remove the hassle of finding a rental, offering a seamless experience...
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Luxury Guest Experience Manager
hace 4 semanas
Barcelona, Barcelona, España Reconocida empresa A tiempo completo{"h2": "Senior Guest Relations Ambassador", "p": "At Reconocida empresa, we are seeking a highly skilled Senior Guest Relations Ambassador to join our team in Barcelona, ES. As a Senior Guest Relations Ambassador, you will be responsible for ensuring that high-quality service is provided to our high net worth guests at all times. You will lead the Apartment...
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Luxury Guest Experience Manager
hace 4 semanas
Barcelona, Barcelona, España Reconocida empresa A tiempo completo{"h2": "Senior Guest Relations Ambassador", "p": "At Reconocida empresa, we are seeking a highly skilled Senior Guest Relations Ambassador to join our team in Barcelona, ES. As a Senior Guest Relations Ambassador, you will be responsible for ensuring that high-quality service is provided to our high net worth guests at all times. You will lead the Apartment...
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Guest Experience Supervisor
hace 2 semanas
Barcelona, Barcelona, España Renaissance Barcelona Hotel A tiempo completoJob Title: Guest Experience SupervisorAt Renaissance Barcelona Hotel, we are seeking a highly skilled Guest Experience Supervisor to join our team. As a key member of our hotel staff, you will be responsible for ensuring that our guests have an exceptional experience during their stay.Key Responsibilities:Process all guest check-ins, verifying guest...
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Guest Experience Supervisor
hace 2 semanas
Barcelona, Barcelona, España Renaissance Barcelona Hotel A tiempo completoJob Title: Guest Experience SupervisorAt Renaissance Barcelona Hotel, we are seeking a highly skilled Guest Experience Supervisor to join our team. As a key member of our hotel staff, you will be responsible for ensuring that our guests have an exceptional experience during their stay.Key Responsibilities:Process all guest check-ins, verifying guest...
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Front Office Manager
hace 1 mes
Barcelona, Barcelona, España The Hoxton A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Hoxton. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and leading by example to coach and develop your team.Key ResponsibilitiesGuest Experience: Create memorable experiences for our...
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Front Office Manager
hace 1 mes
Barcelona, Barcelona, España The Hoxton A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Hoxton. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and leading by example to coach and develop your team.Key ResponsibilitiesGuest Experience: Create memorable experiences for our...
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Front Office Manager
hace 1 mes
Barcelona, Barcelona, España Ennismore A tiempo completoAbout the RoleWe're seeking a highly skilled and experienced Front Office Manager to join our team at Ennismore. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel's high standards are consistently met.Key ResponsibilitiesLead by example and coach and develop the Front...
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Guest Experience Ambassador
hace 4 semanas
Barcelona, Barcelona, España Nobu Hotel Barcelona A tiempo completoGuest Experience AgentNobu Hotel Barcelona is seeking a skilled Guest Experience Agent to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and enjoyable.Key Responsibilities:Operate the telephone switchboard station to answer calls and...
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Guest Experience Ambassador
hace 4 semanas
Barcelona, Barcelona, España Nobu Hotel Barcelona A tiempo completoGuest Experience AgentNobu Hotel Barcelona is seeking a skilled Guest Experience Agent to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and enjoyable.Key Responsibilities:Operate the telephone switchboard station to answer calls and...