Clinical Trial Hub Coordinator
hace 2 meses
We are seeking a highly skilled and experienced Clinical Trials Hub Coordinator to join our team at CHUBB. The successful candidate will be responsible for coordinating the downstream processing of clinical trials business and managing the end-to-end process, including completion of data in different systems and other hand-off sheets.
Key Responsibilities- Coordinate the downstream processing of clinical trials business and manage the end-to-end process.
- Field direct queries from brokers or clients on their clinical trials programs.
- Aid underwriters in completing the clinical trials underwriting process and maintaining an accurate policy record.
- Aid underwriters in tracking drug or device accumulations.
- Act as a knowledge resource point on clinical trials for underwriters on specifics of clinical trial issuance.
- Liaise with regional leaders to ensure up-to-date network information.
- Support underwriters by providing underwriting, regulatory, and compliance information, and advice on program structure.
- Ensure that CHUBB's service standards are met and, if possible, exceeded in the implementation of multinational clinical trial programs.
- Liaise with affiliates where necessary to ensure issuance of documents utilizing influencing skills and rapport to achieve better-than-standard turnarounds.
- Work with the Shared Service Centre to ensure that all administrative activities in connection with global programs are carried out in time and to a high level of quality.
- Coordinate closely with Credit Control to ensure payments occur on the non-regular payment structure.
- Drive development of more efficient processes.
- Support underwriting by solving IT issues and liaising with the Helpdesk.
- Advanced level in English (C1) is a must.
- Insurance certification is a must.
- Bachelor's degree in business administration, economics, engineering, or insurance is desirable.
- German and French would be an advantage.
- Experience of servicing multinational insurance programs is an advantage.
- Working experience of casualty insurance is an advantage.
- Experience on highly service-driven roles in the insurance industry – ability to manage workloads, prioritization, and solution-minded.
- Practice of underwriting process and reinsurance process is an advantage.
- 30 days + of vacation a year.
- 2 days working from home option + additional flexible days.
- Working from home allowance.
- Entry time flexibility.
- Private medical insurance.
- Life and accident insurance.
- Meal allowance.
- Pension plan.
- Stock purchase plan.
- Flexible compensation scheme.
- Gympass.
- Employee assistance program.
- Comprehensive Learning & Development offer.
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