Senior Project Manager Lead

hace 3 días

Madrid, Madrid, España Gtt Communications, Inc. A tiempo completo
Senior Lead Project Manager

At GTT Communications, Inc., we are seeking a highly skilled Senior Lead Project Manager to join our Project Management team. As a key member of our team, you will be responsible for delivering complex projects to a high standard, ensuring client satisfaction, and driving business growth.

Main Responsibilities:
  • Ensure commitments made during the sales engagement process are delivered by the EU and US Service Delivery and wider teams.
  • Work closely with the Project Management team, the Service Delivery Teams, the Pre-Sales Support team, regional Sales Teams, and regional Operational teams to ensure that all aspects of client experience are aligned.
  • Deliver complex projects assigned to the Senior Lead Project Manager to the high levels of client satisfaction and financial acumen expected of the GTT delivery teams.
  • Oversee the quality and client satisfaction of complex projects assigned to other project managers.
  • Assure compliance with Quality Gates Principles as per the GTT PM Methodology.
  • Manage virtual teams of Project Managers assigned to support the Senior Lead Project Manager.
  • Report weekly on the RAG status of complex projects in Europe.
  • Business travel to participate in customer meetings and flexibility of working hours.
  • Build and manage European Service Delivery collateral that demonstrates the GTT approach to complex project management.
  • Minimize GTT's commercial and legal risk and exposure on all complex projects during the delivery phase.
  • Align with the Directors, Project Management, to support alignment of the Global GTT PM community.
  • Ensure that any bespoke delivery requirements that are agreed and approved during the sales process are delivered.
  • Work with the sales community to provide support in the pre-sales phase.
Candidate Characteristics:
  • Positive, upbeat, and approachable by all colleagues and clients.
  • A committed team player who values their team members.
  • Persuasive, influential, and an effective communicator.
  • Excellent time, risk, and issues management and prioritization skills.
  • Personal focus on continuous improvement and innovation.
Candidate Experience:
  • Evidence of ability to manage C-suite interactions with clients, vendors, partners, and internal GTT departments.
  • A strong understanding of ICT or networking principles.
  • Excellent presentation, written, and oral communication skills in English and preferably another relevant European language.
  • Excellent matrix management and ability to build strong cross-departmental relationships.
  • Proven ability to manage projects from business case through to implementation.
Qualifications/Courses:
  • A Bachelor's degree, or higher, or significant experience from a telecoms background.
  • ITIL qualifications highly desirable.
  • Prince II practitioner or equivalent Project Management qualification (PMI, etc).

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