Senior Project Manager

hace 2 días

Madrid, Madrid, España Gtt Communications, Inc. A tiempo completo
Job Summary

The Project Management team at GTT Communications, Inc. is responsible for delivering high-quality projects that meet client expectations and drive revenue growth. As a Senior Lead Project Manager, you will play a key role in ensuring the successful delivery of complex projects, working closely with sales divisions, service delivery teams, and other stakeholders.

Main Responsibilities
  • Ensure commitments made during the sales engagement process are delivered by the EU and US Service Delivery and wider teams.
  • Work closely with the Project Management team, Service Delivery Teams, Pre-Sales Support team, regional Sales Teams, and regional Operational teams to ensure alignment of all aspects of client experience.
  • Deliver complex projects assigned to the Senior Lead Project Manager to high levels of client satisfaction and financial acumen expected of the GTT delivery teams.
  • Oversee the quality and client satisfaction of complex projects assigned to other project managers.
  • Assure compliance with Quality Gates Principles as per the GTT PM Methodology.
  • Manage a virtual team of Project Managers assigned to support the Senior Lead Project Manager.
  • Report weekly on the RAG status of complex projects in Europe.
  • Business travel to participate in customer meetings and flexibility of working hours.
  • Build and manage European Service Delivery collateral that demonstrates the GTT approach to complex project management.
  • Minimize GTT's commercial and legal risk and exposure on all complex projects during the delivery phase.
  • Align with the Directors, Project Management, to support alignment of the Global GTT PM community.
  • Ensure that any bespoke delivery requirements that are agreed and approved during the sales process are delivered.
  • Work with the sales community to provide support in the pre-sales phase.
Candidate Characteristics

We are looking for a positive, upbeat, and approachable individual who values their team members. The ideal candidate will be a persuasive, influential, and effective communicator with a strong ability to work in a team environment.

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