Logistics Operations Specialist
hace 2 días
About the Role:
The Logistics Specialist will be responsible for overseeing the logistics operations within a given market (Spain and Portugal). This role will involve working closely with third-party logistics providers and other stakeholders to ensure that costs are tightly controlled and that the customer is at the heart of what we do.
Key Responsibilities:
- Responsible for the daily planning, management, and optimization of all logistics, transportation, and warehouse-related activities within the market.
- Collaborate with third-party logistics providers to ensure exceptional levels of performance and adherence to agreed service level agreements.
- Tight control of inventory, working with logistics providers and manufacturing colleagues to minimize financial losses and ensure accuracy at all times.
- Responsible for logistics planning to ensure periods of significant growth can be accommodated without disruption and that the supply chain is resilient to changes in market conditions and peak trading activity.
- Ensure tight cost control at all times, working tirelessly within the market to ensure end-to-end supply chain costs are optimized.
- Collaborate closely with global and local stakeholders within Too Good To Go to influence our strategy and ensure execution against agreed manufacturing goals.
- Ensure the customer is at the heart of everything we do, with a clear focus on increasing net promoter scores and reducing customer care contact ratios.
Requirements:
- Experience of working with or for a third-party logistics provider is essential, ideally acquired within a B2C food or general merchandise environment.
- Demonstrable experience of exceeding targets and optimizing levels of customer experience and cost control.
- Experience of pan-European logistics is a benefit.
- Experience managing carriers is a benefit.
About Us:
Too Good To Go is a certified B Corporation with a mission to inspire and empower everyone to fight food waste together. We connect businesses that have unsold, surplus food with consumers who can buy and enjoy it at a fraction of the retail value. Our community of 90+ million registered users and 215,000+ active partners across 18 countries have together already saved 312+ million meals from going to waste, avoiding almost 843,000 tonnes of CO2e.
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