Head of Digital Workplace and Collaboration

hace 2 días

Barcelona, Barcelona, España Werfen A tiempo completo
Job Overview

Werfen is a family-owned, innovative company founded in 1966 in Barcelona, Spain. With headquarters in Barcelona, it operates directly in 30 countries and more than 100 territories through distributors, with a workforce of 7000 employees.

Werfen is a specialized diagnostics company committed to providing innovative solutions to hospitals and laboratories, powering patient care around the world.

The Head of Digital Workplace and Collaboration is a role reporting to the Director of Global IT Infrastructure and Support in the IT division.

Key Responsibilities
  • Responsible for the global effectiveness and efficiency of all digital workplace solutions including collaboration technologies, device deployment & management, end user storage, desktop virtualization, printing, and telephony.
  • Collaborate with key stakeholders to understand business needs, identify opportunities, and prioritize initiatives that enhance employee experience, productivity, and satisfaction.
  • Develop and drive the strategic roadmap for digital workplace and collaboration initiatives aligned with the organization's goals and objectives.
  • Ensure the scalability, security, and reliability of digital workplace infrastructure to support the evolving needs of the organization.
  • Foster a customer-oriented culture, security by design capability, and a mindset driven by continual service improvement techniques.
  • Define and promote user-centric design principles to enhance the overall digital workplace experience and dexterity for employees.
  • Establish governance frameworks, policies, and standards to ensure compliance with regulatory requirements, data security protocols, and industry best practices.
  • Monitor and enforce adherence to governance policies, addressing any compliance issues or security vulnerabilities proactively.
  • Champion best practices for virtual collaboration, including video conferencing, instant messaging, document collaboration, and project management.
  • Analyze data and feedback to identify opportunities for optimization and continuous improvement in digital workplace capabilities.
  • Assess and describe capabilities needs, select, recruit and retain talents based on Digital Workplace & Collaboration and IT division's strategy and objectives.
  • Lead the development of training programs, resources, and support mechanisms to promote adoption and proficiency.
  • Set yearly performance objectives and conduct performance and salary reviews.

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