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Emea Training Manager
hace 2 meses
This is where you can make a meaningful impact on people's lives at Baxter, a leading medical innovation company. Our mission is to improve healthcare outcomes for millions of patients worldwide.
Key Responsibilities- Raise Commercial Excellence in the regional organization by designing and implementing a comprehensive product and therapy training curriculum.
- Facilitate sales training either directly or as management of an external supplier.
- Develop and organize focused initiatives to assess competence and measure impact of the training curriculum as part of the certification process.
- Work closely with senior stakeholders in the commercial team to define and deliver effective learning development solutions enabling commercial teams to implement marketing sales strategy.
- Meet aligned business goals as part of the Commercial Excellence offering.
- Content innovation and development for product launches, providing guidance to the regions to ensure that programs are implemented effectively and in alignment with business needs.
- Work with regional/global marketing to integrate product and therapy training with practical selling skills into product launch planning and execution.
- Work closely with the countries to identify local trainers, set priorities, develop implementation plans and execute those plans for the marketing and customer-facing teams.
- Work with other business trainers to create and adhere to business training process and scheduling.
- Provide professional learning expertise to drive a culture of Commercial Excellence through BU training.
- Lead the adoption of effective commercial LD solutions through comprehensive BU training curriculum.
- Publicize and deliver BU training calendar of events to educate new starters and ensure confidence, competence and safety in the field.
- Improve quality standards for commercial LD interventions through setting clearly defined standards measuring all interventions against these standards.
- Identify regional and country product and therapy training needs and source/design/deliver solutions to meet these needs.
- Evaluate effectiveness sustainability of commercial LD interventions.
- Work with the global and regional commercial teams to deliver training programs linking knowledge with skills to achieve consistency and enhanced outcomes.
- Implement Best in class training programs that significantly raise the level of product, therapy, sales skills, account management, marketing skills in the commercial organization.
- Work closely with Regional/Global BU Marketing to develop marketing materials that translate into powerful sales tools.
- Create/deliver train the trainer programs to ensure consistent training delivery implementation across BU and clusters.
- Be a member of Global and Regional BU product launch teams to address training requirements and commercial effectiveness needs.
- Coordinate country Sales Trainer activities across the region and facilitate best practice sharing among the group.
- Support personal skills development of regional and country BU commercial teams by collaborating with HR Talent Management and other functions, to provide leadership and implementation of learning development programs.
- Work to support the design and implementation of BU digital solutions as well as the integration of all solutions into the LMS.
- Relevant LD qualification preferred, with experience in a commercial environment including but not limited to Learning development management, Training Needs Analysis, Design delivery of training programs/interventions and blended learning solutions.
- Fluency in English is mandatory and other European languages advantageous.
- Bachelor's degree required in a Business or science related discipline.
- 5+ years in sales/commercial role in pharmaceutical/healthcare environment.
- Previous experience in European/International positions or involvement in international projects is desirable.
- Previous Marketing or Medical Affairs experience is considered a plus.
- Previous Management experience is also considered a plus.
