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Station Manager

hace 2 meses

Barcelona, Barcelona, España roadsurfer A tiempo completo

About the Role

The Station Manager will be responsible for the independent leadership and establishment of the location, collaborating closely with central departments to oversee day-to-day operations on-site.

Key Responsibilities

  • Process Optimization: Implement existing standards and processes while contributing own ideas (coordinating vehicle returns, handovers, and vehicle preparation).
  • Collaboration with roadsurfer Stations: Maintain constant communication with all international teams to ensure ongoing improvements.
  • Team Leadership: Motivate and lead the on-site team, including onboarding, effective task planning, and quality control.
  • Recruitment: Build and manage the team, seeking the right talent for the location.
  • Fleet Management: Maintain an overview of the local vehicle fleet for rental and sales, including documentation, maintenance, cleanliness, and coordination with local service partners.
  • Customer Consultation: Advise customers on products, including myroadsurfer, abo, spots, and rent, and send them out as happy roadsurfers on the roads of Europe.

Requirements

  • Successfully completed training or studies in a relevant subject area or comparable qualification.
  • At least 1-2 years of relevant work experience, preferably in areas such as car rental, tourism, or similar.
  • Experience in leading employees or teams is advantageous.
  • High service and customer orientation with a friendly and open demeanor.
  • Excellent communication and problem-solving skills.
  • Fluency in English and the language of the country applied for.
  • Driver's license Class B.