Product Operations Specialist
hace 5 días
We are seeking a highly skilled Product Operations Specialist to join our team at Dyrdek Machine, LLC. As a key member of our product development team, you will play a crucial role in optimizing the efficiency and effectiveness of our product development processes.
Key Responsibilities- Process Optimization: Document and own the sprint cycle and stakeholder touchpoints that happen on a sprint-by-sprint basis, ensuring smooth workflows and identifying opportunities for improvement.
- Release Process Streamlining: Streamline the product release process, including release communications, feature flagging, A/B testing, and data collection, to ensure timely and successful product launches.
- Operational Efficiency: Identify opportunities for streamlining and improving product development processes, collaborating with product managers and team leads to implement efficient workflows.
- Feedback Management: Establish and manage processes for collecting, analyzing, and disseminating product feedback from various sources to inform product prioritization.
- Collaboration and Communication: Collaborate with customer support, sales, and other teams to ensure valuable insights are integrated into the product development cycle, and work closely with the customer success team to understand user pain points and areas for improvement.
- Process Documentation: Create and maintain comprehensive documentation for product development processes, ensuring clarity and accessibility.
- Onboarding and Training: Work with product leadership and HR to optimize the onboarding process for new team members, ensuring a smooth transition into the team.
- Project Coordination: Provide support in project coordination activities, including scheduling meetings, tracking action items, and managing project documentation.
- Education: Bachelor's degree in business, operations, or a related field.
- Experience: Proven experience (3+ years) in product operations, or a similar role, with a strong analytical and problem-solving skills, and the ability to identify and address operational inefficiencies.
- Skills: Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams, and familiarity with project management and collaboration tools (e.g., Productboard, JIRA, Qualtrics, etc.).
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Environment: A collaborative and dynamic work environment.
- Flexible Work Arrangements: Flexible work arrangements, including remote work options.
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