HR Operations Specialist

hace 2 horas

Barcelona, Barcelona, España Clarivate A tiempo completo
About the Role

We are seeking a highly skilled and experienced HR professional to join our team as a People Services Specialist. This role will be responsible for providing operational HR support to our EMEA locations, working closely with the People Services Manager, EMEA based in Barcelona.

Key Responsibilities
  • Oversee and administer onboarding, offboarding, and maintenance of employee files, document creation, payroll inputs, leave administration, reimbursement processing, time & attendance, and other HR matters as required.
  • Respond to colleague queries and review more complex issues with escalation to the PS Manager or responsible COE contact as needed.
  • Maintain templates for document creation, including offer letters, employment contracts, job change letters, and termination paperwork, and partner with the responsible COE if amendments to established templates are needed.
  • Participate in ad-hoc HR projects as required, including coordinating with the broader HR team.
  • Work with Associate PS Specialist and other HR team members as required to ensure cases in HR Help (HR Case Management system) are answered according to existing policy and process and established revisions to standard responses as needed.
  • Propose improvements to how People Services partners with Data Management, Payroll, Benefits, and other COEs to ensure appropriate administration of processes and policies.
  • Serve as the primary point of contact for a particular country, region, or part of the business and establish an understanding of local requirements and their impact on procedure.
  • Provide excellent customer service to colleagues, managers, and HR team members.
About the Team

You'll be joining a professional, dynamic, multicultural, and fast-paced team of six People Service Specialists spread across the EMEA region, pivotal in the overall HR organisation and in delivering a high-end service to our colleagues.

What We Offer

This role is a hybrid position working 2-3 days in our Barcelona office. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

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