Store Leadership Role

hace 1 semana


Barcelona, Barcelona, España TAPESTRY A tiempo completo
Job Summary

The Assistant Store Manager plays a pivotal role in driving store productivity and profitability by fostering a high-performing team, achieving sales goals, and ensuring adherence to company standards. As a key member of the store leadership team, this individual will set the tone for exceptional customer service, sales excellence, and operational efficiency.

Key Responsibilities
  • Lead by example, demonstrating Coach Service behaviors and selling standards to inspire team members.
  • Empower team members to resolve customer issues and meet customer needs, driving sales growth and customer satisfaction.
  • Develop and implement plans to address key business challenges, leveraging data and insights to inform decision-making.
  • Communicate effectively with store management, peers, and corporate partners to drive business results and achieve goals.
  • Motivate and develop team members to achieve sales targets, improve customer satisfaction, and enhance operational efficiency.
Requirements
  • Proven experience in a retail service environment, with a track record of leadership and team development.
  • Strong knowledge of Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and staff.
  • Flexibility to work a variety of schedules, including nights, weekends, and holidays, to meet business needs.
About Tapestry

Tapestry is a global house of brands that values diversity, equity, and inclusion. We are committed to creating a workplace culture that is inclusive, respectful, and supportive of all employees. As an equal opportunity employer, we welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.



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