Aftersales Service Manager

hace 3 semanas


Sevilla, Sevilla, España Greewatt Corporation A tiempo completo
Job Title: Aftersales Manager

At Greewatt Corporation, we are seeking an experienced Aftersales Manager to join our team. The successful candidate will be responsible for ensuring customer satisfaction through effective after-sales service.

Key Responsibilities:
  • Develop and implement strategies to improve after-sales service processes and quality standards.
  • Supervise and manage after-sales service staff to ensure they meet quality and service standards.
  • Monitor and analyze customer feedback trends to identify and resolve frequent problems.
  • Negotiate contracts with service and product suppliers to ensure a high level of customer service.
  • Develop and implement quality control processes to ensure the after-sales service operates effectively.
Requirements:
  • Proven work experience as an aftersales manager.
  • Ability to handle warranty units effectively.
  • Strong leadership and management skills.
  • Excellent communication and negotiation skills.

Job Type: Full-time, Permanent



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