Hotel Front Desk Associate
hace 3 semanas
Job Title: Receptionist - Accorhotel
About the Role:
We are seeking a highly skilled and enthusiastic Receptionist to join our team at Accorhotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.
Key Responsibilities:
- Ensure a personalized and warm welcome to our guests
- Manage online and phone reservations
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients' complaints
- Liaise with our housekeeping staff to ensure all rooms are clean and tidy
- Confirm group reservations and arrange personalized services for VIP customers
- Upsell additional facilities and services when appropriate
- Maintain updated records of bookings and payments
Requirements:
- Fluent in English and Spanish
- Any other languages like French will be a plus
- Strong team spirit and interpersonal skills
- Desire to grow in this sector and passion for meeting customers' needs
What We Offer:
- Part of an international company
- Development and career opportunities
- Benefits according to the role
- Accor discounts card
About Accorhotel:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.
-
Front Desk Associate
hace 2 semanas
Barcelona, Barcelona, España Cadena Hotelera Internacional A tiempo completoCompany Overview:Cadena Hotelera Internacional is a leading international hotel group with a strong presence in over 95 countries.We are committed to delivering exceptional guest experiences and creating memorable moments for our customers.Our team is passionate about providing a warm welcome and exceptional service to our guests.We are now seeking a highly...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, Barcelona, España Mandarin Oriental Hotel Group Limited A tiempo completoFront Desk Supervisor Job DescriptionMandarin Oriental, Barcelona is a 5-star hotel located on Barcelona's Paseo de Gracia, offering an exclusive experience with modernist works and architectural gems by Gaudi. As a Front Desk Supervisor, you will be part of the Front Office department, responsible for ensuring the smooth operation of the overnight shift.Key...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, Barcelona, España Mandarin Oriental Hotel Group Limited A tiempo completoFront Desk Supervisor Job DescriptionMandarin Oriental, Barcelona is a 5-star hotel located on Barcelona's Paseo de Gracia, offering an exclusive experience with modernist works and architectural gems by Gaudi. As a Front Desk Supervisor, you will be part of the Front Office department, responsible for ensuring the smooth operation of the overnight shift.Key...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, Barcelona, España Mandarin Oriental Hotel Group Limited A tiempo completoJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Mandarin Oriental Hotel Group Limited. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional customer service to our guests.Key Responsibilities:Supervise and...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, Barcelona, España Mandarin Oriental Hotel Group Limited A tiempo completoJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Mandarin Oriental Hotel Group Limited. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional customer service to our guests.Key Responsibilities:Supervise and...
-
Front Desk Operations Manager
hace 2 días
Barcelona, Barcelona, España Hotel Arts Barcelona A tiempo completoHotel Arts Barcelona Job DescriptionWe are seeking a highly skilled and experienced Front Desk Operations Manager to join our team at Hotel Arts Barcelona.About the Role:Supports the Front Office Manager in administering front office functions and supervising staff on a daily basis.Directs and works with managers and employees to carry out procedures...
-
Front Desk Supervisor
hace 2 semanas
Barcelona, Barcelona, España Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at AC Hotel by Marriott Gava Mar. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesManage front desk...
-
Front Desk Supervisor
hace 2 semanas
Barcelona, Barcelona, España Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at AC Hotel by Marriott Gava Mar. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesManage front desk...
-
Front Desk Associate
hace 7 días
Barcelona, Barcelona, España Marriott International A tiempo completoJob SummaryAs a Front Desk Associate at Marriott International, you will be the face of our hotel, providing exceptional service to our guests. Your role will involve processing operational needs, addressing guest requests, and completing reports. You will be empowered to move about your space and do what needs to be done to deliver a memorable and unique...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, Barcelona, España Mandarin Oriental Hotel Group Limited A tiempo completoJob Title: Front Desk SupervisorMandarin Oriental Hotel Group Limited is seeking a highly skilled and experienced Front Desk Supervisor to join our team at Mandarin Oriental, Barcelona.Job Summary:The Front Desk Supervisor will be responsible for providing supervision and direction in the Front Desk and all other areas in the hotel during the night, ensuring...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, Barcelona, España Mandarin Oriental Hotel Group Limited A tiempo completoJob Title: Front Desk SupervisorMandarin Oriental Hotel Group Limited is seeking a highly skilled and experienced Front Desk Supervisor to join our team at Mandarin Oriental, Barcelona.Job Summary:The Front Desk Supervisor will be responsible for providing supervision and direction in the Front Desk and all other areas in the hotel during the night, ensuring...
-
Front Desk Associate
hace 1 semana
Barcelona, Barcelona, España Accor A tiempo completoJob SummaryWe are seeking a skilled and friendly Front Desk Associate to join our team at Novotel Barcelona Sant Joan Despí. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, ensuring a warm and welcoming experience for our guests.Key ResponsibilitiesEnsure a personalized and warm welcome to our...
-
Front Desk Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob Title: Front Desk SupervisorJob Summary:Hilton is seeking a Front Desk Supervisor to oversee the front office operations and ensure a consistently high standard of service to our guests. As a Front Desk Supervisor, you will be responsible for supervising the front desk team, ensuring they have a current knowledge of hotel products and services, and...
-
Front Desk Supervisor
hace 2 semanas
Barcelona, Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob SummaryAs a Front Desk Supervisor at Hilton Worldwide, Inc., you will be responsible for overseeing the front office activities, ensuring a consistently high standard of service to our guests. This role requires strong commercial awareness, excellent supervisory and communication skills, and a passion for delivering exceptional guest service.Key...
-
Front Desk Supervisor
hace 2 semanas
Barcelona, Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob SummaryAs a Front Desk Supervisor at Hilton Worldwide, Inc., you will be responsible for overseeing the front office operations and ensuring a high level of service to our guests. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesSupervise front desk...
-
Front Desk Supervisor
hace 1 semana
Barcelona, Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob SummaryAs a Front Desk Supervisor at Hilton Worldwide, Inc., you will be responsible for overseeing the front office operations and ensuring a consistently high standard of service to our guests. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key...
-
Front Desk Agent
hace 3 semanas
Barcelona, Barcelona, España Marriott International A tiempo completoJob SummaryWe are seeking a highly motivated and organized Front Desk Lead to join our team at Marriott International. As a Front Desk Lead, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesAssist guests with check-in and...
-
Front Desk Agent
hace 3 semanas
Barcelona, Barcelona, España Marriott International A tiempo completoJob SummaryWe are seeking a highly motivated and organized Front Desk Lead to join our team at Marriott International. As a Front Desk Lead, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesAssist guests with check-in and...
-
Assistant Front Desk Manager
hace 6 días
Barcelona, Barcelona, España The Ritz-Carlton A tiempo completoJob SummaryAs a key member of our Front Office team, the Front Desk Manager will assist the Front Office Manager in administering front office functions and supervising staff on a daily basis. This role is responsible for directing and working with managers and employees to carry out procedures ensuring an efficient check-in and check-out process.Key...
-
Front Desk Supervisor
hace 2 semanas
Barcelona, Barcelona, España Mandarin Oriental Hotel Group Limited A tiempo completoJob Title: Front Desk SupervisorAbout the Role:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Mandarin Oriental, Barcelona. As a key member of our Front Office department, you will be responsible for ensuring the smooth operation of the overnight shift, supervising overnight cleaners and staff, and maintaining a...