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About Us
The HR Group is a rapidly expanding hotel management company in German-speaking countries. Our portfolio comprises over 145 business hotels, city hotels, and resorts in popular holiday regions.
Our Luxury Hotel
Portal Hills Boutique Hotel is a luxurious retreat surrounded by the bay of Palma de Mallorca and the exclusive marina Puerto Portals. The hotel features 30 suites, a wellness area, an in-house boutique, and a pool bar & lounge.
Job Opportunity
We are seeking a skilled Front Office Representative to join our team at Portal Hills Boutique Hotel.
Key Responsibilities
- Check-in and check-out guests
- Control and prepare arrivals and departures
- Welcome and bid farewell to guests
- Provide information on hotel facilities and services
- Process reservations and operate the telephone system
- Manage complaints and handle invoicing and cash accounting
- Control credit card statements
Requirements
- Completed hotel management training or degree in hotel or tourism management
- Work experience in the front office
- Excellent knowledge of German, Spanish, and English
- Warm and authentic personality
- Flexibility and stress resistance
- Strong guest and service orientation
What We Offer
- Additional day off on your birthday
- Cross-exploration opportunities to work in other HR Group hotels or brands
- Staff rate and Friends & Family rate on accommodation and services
- Bring your friend bonus