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Channel Manager Integration Specialist
hace 2 meses
WebBeds is a leading global travel organization that provides accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others.
We design, deliver, and support innovative solutions through engagement, collaboration, and a fierce passion for creating customer value. This is our mission as an IT organization. With this in mind, we strive to be at the leading edge of technology when it comes to building the platform that meets the needs of our Supply partners and customers.
Job DescriptionWe are seeking an experienced and talented Channel Manager Integration Analyst to join our team. In this role, you will own and drive the technical integration discussions with a multitude of Partners from a high-level concept design to operational delivery and beyond, working closely with our Contracting organization.
A passion for travel and technology expertise, combined with strong communication and business insight, are critical to your success. Key elements to this role include:
- Support our global partners
- Engage in pre-sales activity with the sales team and propose solutions to meet partner requirements
- Conduct workshops & presentations for the technical team partners on WebBeds' API solutions, along with practical advice on their usage
- Analyze and troubleshoot highly complex technical integration problems and propose effective solutions
- Identify best practices and actively share these insights with affiliate partners and the Global Connectivity Team
- Collaborate with the Level 1/2 support team with complex issues that require direct contact with top partners
- Communicate complex technical details to technical and non-technical customers
- Perform Quality Assurance tests on API/websites prior to implementation
The skills we would love to see in your suitcase include:
- 3 years + in a similar capacity within the travel industry or relevant skill set experience
- Ability to deliver high quality and workable solutions for technical issues
- Ability to creatively solve challenging business/technology problems
- Ability to handle multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment
- Familiarity with web-based and mobile-based product development and understanding of typical technology architecture for high-volume websites
- Strong verbal and non-verbal communication skills and the ability to tailor your message to your audience
- Good coding skills in at least one server-side programming language and SQL/non-SQL databases
- Experience in Restful API principles
- Experience in e-commerce and/or travel industry a plus
- Knowledge in systems design is a plus
- Pre-sales experience, working with sales and business partners a plus
We are a super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
We are a dynamic environment with the chance to grow, influence & impact change. We are a disruptive, fast-growing market leader within travel & endless possibilities. Our culture is built on collaboration, empowerment, and innovation. Find out more about the WebBeds business at #LI-Hybrid