Group Booking Coordinator

hace 13 horas


Barcelona, Barcelona, España Sls A tiempo completo
Job Title: Groups, Billing and Rooming Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Groups, Billing and Rooming Coordinator to join our pre-opening team at SLS Barcelona. As a key member of our sales team, you will be responsible for managing group bookings, handling billing processes, and coordinating room assignments.

Key Responsibilities:

  • Coordinate all group reservations and serve as the main point of contact for group organizers, ensuring all requirements and preferences are met or exceeded.
  • Manage room blocks and monitor group reservations to ensure accurate and timely updates.
  • Prepare and distribute rooming lists to relevant departments, ensuring all special requests are handled and details are accurate and up to date.
  • Prepare and process group billing, reviewing and verifying all charges.
  • Charge any incidentals the group incurs in-house.
  • Generate invoices and ensure timely distribution to clients, addressing any billing inquiries or discrepancies promptly.
  • Provide exceptional customer service, addressing any concerns or issues promptly.
  • Maintain organized records of group bookings, rooming lists, and billing information.
  • Review invoices on a daily basis whilst the group is in-house and ensure that all PMs are closed on checkout of the group if no credit is applicable.
  • Provide feedback and support to all departments as required.

Requirements:

  • Degree in Hotel Management or related field.
  • 2 years of experience in hospitality / luxury Events or Sales department.
  • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Fluent in Spanish and English.

About SLS:

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint-venture with Accor, formed in 2021.



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