Customer Experience Coordinator
hace 4 semanas
We are seeking a highly skilled Customer Experience Coordinator to join our team at Findasense. As a key member of our Customer Experience department, you will play a crucial role in ensuring that our customers receive exceptional service across all digital channels.
Key Responsibilities- Manage and coordinate direct communication across all digital channels in a proactive manner.
- Resolve customer queries on a QA basis via email and telephone.
- Proactively participate in team meetings to report on project status and contribute to content creation.
- Produce monthly quantitative and qualitative reports on Customer Care performance.
To be successful in this role, you will need to be:
- A customer service oriented, organised and attentive to detail individual.
- A sociable person who enjoys customer service and generating good engagement with everybody.
- Native German and bilingual in English, with the ability to communicate effectively with both the German and global teams.
As a valued member of our team, you will enjoy a range of benefits, including:
- 23 days of annual leave to relax and recharge.
- The day of your birthday off to celebrate in style.
- Major medical insurance coverage.
- A connectivity allowance for remote working expenses.
- Flexible remuneration with Cobee's restaurant, transport, and childcare cards.
- The option to bring your furry friend to the office.
- A hybrid work environment with flexible working hours.
- Exciting opportunities for career growth and development.
- The chance to contribute your skills and time to a noble cause through our volunteer program.
At Findasense, we are a global Customer Experience company that relies on the power of data to create personalised experiences and execute strategies. We believe in self-management, transparency, and a collaborative culture that makes us unique and allows us to create long-lasting relationships. If you are passionate about delivering exceptional customer experiences and are looking for a rewarding opportunity, we encourage you to apply for this exciting role.
-
Senior Customer Project Coordinator
hace 3 semanas
Barcelona, Barcelona, España Abroad Experience A tiempo completoJob Title: Senior Customer Project CoordinatorAbout the Role:We are seeking a highly skilled and experienced Senior Customer Project Coordinator to join our team at Abroad Experience. As a Senior Customer Project Coordinator, you will be responsible for managing customer relationships and ensuring outstanding service standards while maintaining high customer...
-
Senior Customer Project Coordinator
hace 2 semanas
Barcelona, Barcelona, España Abroad Experience A tiempo completoJob Title: Senior Customer Project CoordinatorJob Description:We are seeking a skilled Senior Customer Project Coordinator to join our team at Abroad Experience. As a key member of our team, you will be responsible for managing customer relationships and ensuring outstanding service standards.Key Responsibilities:Be the internal point of contact for...
-
Account Coordinator
hace 4 semanas
Barcelona, Barcelona, España Abroad Experience A tiempo completoJob Title: Account CoordinatorJob Summary:We are seeking an experienced Account Coordinator to join our team at Abroad Experience. As an Account Coordinator, you will be responsible for building and maintaining strong relationships with our customers in the DACH market.Key Responsibilities:Represent our company towards the customer and act as the primary...
-
Account Coordinator
hace 4 semanas
Barcelona, Barcelona, España Abroad Experience A tiempo completoJob Title: Account CoordinatorJob Summary:We are seeking an experienced Account Coordinator to join our team at Abroad Experience. As an Account Coordinator, you will be responsible for building and maintaining strong relationships with our customers in the DACH market.Key Responsibilities:Represent our company towards the customer and act as the primary...
-
Travel Experience Coordinator
hace 3 semanas
Barcelona, Barcelona, España Exoticca Travel Co A tiempo completoJob DescriptionExoticca Travel Co is seeking a highly skilled Travel Experience Coordinator to join our team. As a key member of our Growth Team, you will be responsible for defining and developing the growth strategy of the company, identifying and developing international geographical expansion opportunities, and exploring new growth channels.The ideal...
-
Account Coordinator
hace 3 semanas
Barcelona, Barcelona, España Abroad Experience A tiempo completoAccount CoordinatorAs a key member of our team at Abroad Experience, we are seeking a highly skilled Account Coordinator to join our dynamic team in the Amersfoort area (Nijkerk). This role is perfect for a motivated and organized individual who is fluent in French and has excellent communication skills.Key Responsibilities:Represent our company towards the...
-
Travel Experience Coordinator
hace 3 semanas
Barcelona, Barcelona, España Booking With Brooke A tiempo completoPosition:Travel Experience Coordinator Type: Part-Time to Full-Time Compensation:Commission-Based Pay Benefits: Travel Perks and Discounts Location: Spain (Remote)Overview: Are you passionate about travel and helping others plan their perfect getaway? We're looking for a Travel Experience Coordinator to join our team at Booking With Brooke. As a Reservations...
-
Sales Coordinator
hace 4 semanas
Barcelona, Barcelona, España Abroad Experience A tiempo completoInside Sales CoordinatorAbroad Experience is seeking a highly motivated and organized Inside Sales Coordinator to join our team. As a key member of our sales team, you will play a crucial role in supporting the sales activities of our Account and Product Managers.Responsibilities:Coordinate purchasing and sales activities, identifying commercial...
-
Sales Coordinator
hace 4 semanas
Barcelona, Barcelona, España Abroad Experience A tiempo completoInside Sales CoordinatorAbroad Experience is seeking a highly motivated and organized Inside Sales Coordinator to join our team. As a key member of our sales team, you will play a crucial role in supporting the sales activities of our Account and Product Managers.Responsibilities:Coordinate purchasing and sales activities, identifying commercial...
-
Workplace Experience Coordinator
hace 4 días
Barcelona, Barcelona, España Preply A tiempo completoAbout the RolePreply is a global learning platform that empowers individuals to achieve their goals. We’re looking for a Workplace Experience Coordinator to join our team in Barcelona. As a key member of our Workplace Experience team, you will play a crucial role in creating an exceptional work environment that aligns with our company vision.Key...
-
Project Coordinator for German Market
hace 2 días
Barcelona, Barcelona, España Abroad Experience A tiempo completoJob Summary: We are seeking a skilled Project Coordinator to join our team in Weesp. The ideal candidate will be responsible for building and maintaining relationships with customers, managing the customer journey, and ensuring outstanding service standards.Key Responsibilities:Be the internal point of contact for customersManage customer requests, including...
-
Senior Customer Project Coordinator
hace 2 semanas
Barcelona, Barcelona, España Abroad Experience A tiempo completoJob Title: Project Lead for German MarketWe are looking for a skilled Project Lead to join our team and take on the responsibilities of managing customer relationships in the German market.Main Responsibilities:Be the internal point of contact for customers, building and maintaining strong relationships.Manage customer requests, including quotes, sample...
-
Senior Key Account Coordinator
hace 2 semanas
Barcelona, Barcelona, España Abroad Experience A tiempo completoFor one of our international clients in the Netherlands, we are looking for a proficient German speaking Key Account Order Coordinator. This role plays a critical part in maintaining excellent relationships with our customers, ensuring outstanding service standards and high customer satisfaction.Main Responsibilities:Develop and maintain industry knowledge,...
-
Customer Success Enablement Coordinator
hace 2 semanas
Barcelona, Barcelona, España Qlik A tiempo completoAbout the RoleThe Customer Success Enablement Coordinator plays a pivotal role in shaping the learning experience for Qlik's Customer Success teams.This dynamic position involves designing and developing world-class, non-technical learning content that empowers teams to excel in their roles.Collaborating with stakeholders across the organization, the...
-
Customer Service Coordinator
hace 4 semanas
Barcelona, Barcelona, España Flex-N-Gate A tiempo completoCustomer Service CoordinatorFlex-N-Gate is a leading provider in the automotive sector, ranked 10th among the top suppliers in North America by Automotive News. With 69 factories and R&D centers worldwide, we employ over 10,000 people globally. As a Customer Service Coordinator, you will be responsible for receiving and managing customer orders, analyzing...
-
Customer Service Coordinator
hace 4 semanas
Barcelona, Barcelona, España Flex-N-Gate A tiempo completoCustomer Service CoordinatorFlex-N-Gate is a leading provider in the automotive sector, ranked 10th among the top suppliers in North America by Automotive News. With 69 factories and R&D centers worldwide, we employ over 10,000 people globally. As a Customer Service Coordinator, you will be responsible for receiving and managing customer orders, analyzing...
-
Customer Success Enablement Coordinator
hace 2 semanas
Barcelona, Barcelona, España Qlik A tiempo completoAbout the RoleWe are seeking a skilled Customer Success Enablement Coordinator to join our team at Qlik. As a key member of our Customer Success organization, you will play a vital role in shaping the learning experience for our teams.As a Customer Success Enablement Coordinator, you will leverage your hands-on experience in customer success to help design...
-
Customer Experience Coordinator with French and English
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoTeleperformance Spain, a global leader in customer experience management, is seeking a highly skilled professional to join our team in Barcelona. Our company employs around 420,000 people working in over 265 languages and dialects, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.We want our...
-
Sales Coordinator
hace 4 semanas
Barcelona, Barcelona, España Kipling A tiempo completo{"title": "Sales Coordinator", "description": "We are seeking a highly organized and detail-oriented Sales Coordinator to support our sales team in Barcelona. The ideal candidate will have a strong background in sales analysis and customer service supervision, with experience in meeting and event organization. The Sales Coordinator will be responsible for...
-
Sales Coordinator
hace 4 semanas
Barcelona, Barcelona, España Kipling A tiempo completo{"title": "Sales Coordinator", "description": "We are seeking a highly organized and detail-oriented Sales Coordinator to support our sales team in Barcelona. The ideal candidate will have a strong background in sales analysis and customer service supervision, with experience in meeting and event organization. The Sales Coordinator will be responsible for...