Senior Customer Project Coordinator

hace 2 semanas


Barcelona, Barcelona, España Abroad Experience A tiempo completo

Job Title: Project Lead for German Market

We are looking for a skilled Project Lead to join our team and take on the responsibilities of managing customer relationships in the German market.

Main Responsibilities:

  • Be the internal point of contact for customers, building and maintaining strong relationships.
  • Manage customer requests, including quotes, sample requests, and technical inquiries.
  • Process and track customer complaints, ensuring timely resolution.
  • Administer Customer Master Data in Salesforce and the ERP program.
  • Identify customer needs and take proactive steps to maintain a positive experience.

Requirements:

  • Fluent German speaker with excellent communication skills.
  • Proficiency in MS Office, ERP-systems, and CRM software.
  • Ability to work under pressure in a fast-moving environment.
  • Good organizational and time management skills.

About Us:

We are Abroad Experience, a leading provider of international business solutions. We are dedicated to delivering exceptional customer service and building long-term relationships with our clients.



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