Senior Customer Project Coordinator
hace 2 semanas
Job Title: Project Lead for German Market
We are looking for a skilled Project Lead to join our team and take on the responsibilities of managing customer relationships in the German market.
Main Responsibilities:
- Be the internal point of contact for customers, building and maintaining strong relationships.
- Manage customer requests, including quotes, sample requests, and technical inquiries.
- Process and track customer complaints, ensuring timely resolution.
- Administer Customer Master Data in Salesforce and the ERP program.
- Identify customer needs and take proactive steps to maintain a positive experience.
Requirements:
- Fluent German speaker with excellent communication skills.
- Proficiency in MS Office, ERP-systems, and CRM software.
- Ability to work under pressure in a fast-moving environment.
- Good organizational and time management skills.
About Us:
We are Abroad Experience, a leading provider of international business solutions. We are dedicated to delivering exceptional customer service and building long-term relationships with our clients.
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