Housekeeping Management Intern

hace 5 días


Palma, Baleares, España Iberostar Hotels & Resorts A tiempo completo
About Iberostar Hotels & Resorts

We are a 100% family-owned Spanish company dedicated to the tourism industry for more than 60 years. Our commitment to creating a responsible tourism model has led us to launch various initiatives, including the Wave of Change movement to protect the oceans, the Star Camp programme to promote fun with values, the Aliveness concept to build an authentic culture of personal well-being, and the Honest Food philosophy based on the freedom to choose healthy food.

Our Hotels

We have four- and five-star hotels located in the most popular vacation destinations in Europe, Africa, and America. As part of the Iberostar hotel portfolio, guests can enjoy beachfront hotels, city hotels, and heritage hotels. Our newest addition to the portfolio is JOIA Aruba by Iberostar 5*.

About the Role

We are seeking a highly motivated and detail-oriented individual to join our housekeeping team as a Housekeeping Management Intern. As a key member of our team, you will be responsible for learning and applying Iberostar work methods, procedures manual, and work instructions to ensure compliance. Your main mission will be to create a harmonious work environment that allows the team to achieve excellent quality service.

Key Responsibilities
  • Apply Iberostar work methods, procedures manual, and work instructions to ensure compliance.
  • Supervise the cleaning of rooms and public areas carried out by the housekeepers on a daily basis.
  • Participate in the creation of department schedules and cost control to ensure the best response and greatest profitability in the hotel's operations.
  • Promote and monitor daily operations productivity, taking quality into account.
  • Ensure that the needs of guests are met.
  • Lead, guide, and motivate the team to achieve the set objectives, promoting the contribution of improvements and the constant recognition of successes.
  • Monitor decoration activities, services, and orders.
  • Control and replenish items, in addition to preparing inventories.
  • Carry out analysis and evaluation of the work day, as well as incidents and service news.
Requirements

We are looking for an individual with excellent communication skills and a passion for hospitality. Professional level of Spanish is required. If you are interested in a different start date, internship duration, or destination, please get in touch with us.



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