Hotel Operations Manager

hace 6 horas


Palma, Baleares, España Melia Hotels International A tiempo completo
Hotel Operations Manager Job Description

Meliá Hotels International is seeking a highly skilled Hotel Operations Manager to join our team at Gran Meliá Palma Bay. As a key member of our management team, you will be responsible for the overall operations of the hotel, ensuring seamless execution of our strategic plans and policies.

Key Responsibilities:
  • Plan, coordinate, and manage hotel operations, including departments such as front office, housekeeping, food and beverage, and engineering.
  • Direct and inspire hotel teams to deliver exceptional service, quality, and productivity.
  • Ensure compliance with Meliá Hotels International's procedures and policies.
Requirements:
  • Minimum 2-3 years of experience in hotel operations, preferably in a similar position.
  • Strong leadership and communication skills.
  • Knowledge of hotel operations, including front office, housekeeping, food and beverage, and engineering.
  • University diploma/degree in Tourism or equivalent hospitality and tourism studies.
  • International experience is preferred.
  • Functional knowledge of all department operations.
  • MICE background is desirable.
  • Attention to detail and passion for excellence.
  • Warm and dynamic personality.
  • Demonstrate ability of Human Resources Management & Talent Development.
  • Knowledge of IT tools used in hotel management.
  • High geographical flexibility is preferred.
  • English language and Spanish language are mandatory.
  • Able to reside in Mallorca (Spain).

Meliá Hotels International is committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.


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