Banquet Captain

hace 7 días

Barcelona, Barcelona, España The Ritz-Carlton A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Banquet Captain to join our team at The Ritz-Carlton. As a key member of our food and beverage team, you will be responsible for ensuring the smooth execution of banquets and events, providing exceptional service to our guests, and maintaining the highest standards of quality and professionalism.

Key Responsibilities
  • Communicate effectively with chefs, stewards, and other team members to ensure seamless service delivery.
  • Total charges for group functions and prepare and present checks to group contacts for payment.
  • Ensure banquet rooms, restaurants, and coffee breaks are ready for service, and that all centerpieces are displayed on every table.
  • Inspect the cleanliness and presentation of all china, glass, and silver prior to use, and check in with guests to ensure satisfaction.
  • Set tables according to type of event and service standards, and communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Maintain the cleanliness of work areas throughout the day, and follow all company and safety and security policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • At least 2 years of related work experience, preferably in a luxury hotel or resort setting.
  • At least 1 year of supervisory experience, with a proven track record of delivering exceptional results and leading high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and a commitment to quality and excellence.

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