Regional Operations Lead

hace 2 semanas

Barcelona, Barcelona, España Jones Lang Lasalle A tiempo completo

Job Summary

Jones Lang LaSalle empowers you to shape a brighter future for our clients. As a Regional Operations Lead, you will play a critical role in shaping the future of real estate for a better world by combining world-class services, advisory, and technology. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

About Us

Jones Lang LaSalle is a global leader in commercial real estate services, with a commitment to equal opportunities for men and women. Our company is dedicated to delivering exceptional results for our clients, and we are seeking a highly skilled and experienced professional to join our team.

Key Responsibilities

  • Work closely with Regional Functional Leads/Subject Matter Experts (SMEs) to support and deliver programs, policies, and processes across the region.
  • Ensure consistent reporting and coordination regionally and to the global team.
  • Support the EMEA Account Executive to drive and achieve goals and objectives, including profit and loss, risk, compliance, environmental health and safety, engineering, energy targets, space planning, and account service level agreements and key performance indicators.
  • Coordinate with global functional leads to ensure the delivery of account objectives.
  • Work directly with country/cluster leads and be a contact point for any account-related issues and provide support in issue resolution.
  • Act as the delegate for the EMEA Account Executive.

Business Strategy

Work with the EMEA Account Executive to define the regional account strategy and work with global and regional teams to define goals and objectives for Regional Functional Leads.

Financial Management / Cost Control / Profitability

Work with the EMEA Account Executive to drive the operational review process and facilitate the provision of accurate financial and commercial management information as required on a monthly basis. In conjunction with the Finance Lead, support the preparation of accurate budgets and forecasts, and manage and control the account profit and loss with the Finance Lead to achieve business financial objectives.

Client/Stakeholder Management

Develop strong relationships with key personnel in the client organization and develop strong relationships with IFM and industry professionals. Ensure close contact is established with client organizations to remain abreast of current strategy, thinking, policies, and procedures.

Resource Management

Work with the Human Resources team on recruitment and selection strategies, work with the EMEA Account Executive and regional SMEs to define and drive the performance management of staff, and work with the Human Resources team to develop region-specific training and skills development programs and ensure regional training targets are met. Ensure succession plans are in place for key personnel in the regional team and coordinate same for all client service delivery staff through the management team.

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