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Cloud Transformation Specialist
hace 2 meses
About the Role
We are seeking a highly skilled Cloud Transformation Specialist to join our team at Google Inc. as a Technical Account Manager. In this role, you will be responsible for driving the successful adoption of Google Cloud services among our most critical customers.
Key Responsibilities
- Accelerate customer adoption of Google Cloud by leading the implementation journey and providing technical guidance.
- Advocate for customers to overcome adoption blockers and drive new feature development.
- Develop strategic relationships with key stakeholders to understand a customer's business and develop strategic roadmaps.
- Lead quarterly business reviews and executive sessions to better understand business and technical needs.
- Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate cloud adoption.
- Plan for customer events and launches, partnering with Support, Engineering, and Site Reliability Engineering to ensure customer success during critical moments.
About Google
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.
Requirements
- 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
- Experience supporting customers in cloud operations, technical support, escalation management, or IT consulting.
- Experience in application/workload migration to public cloud providers.
- Excellent communication, presentation, problem-solving, and management skills.
- Ability to communicate in French or German fluently as this is a customer-facing role that requires interactions with local stakeholders.
What We Offer
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
