Area Manager
hace 7 días
This is a challenging and rewarding opportunity to join Mygwork, a leading platform for the LGBTQ+ business community, as an Area Manager - Operations Excellence. As a key member of our operations team, you will be responsible for leading a large and diverse team to ensure seamless business operations.
Key Responsibilities- Team Leadership: Promote a culture of safety and wellbeing, analyse and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts.
- Process Improvement: Analyse performance and suggest process improvements to optimize work and improve customer service, collaborate with other managers to standardize shift processes.
- Operational Management: Monitor and maintain process efficiency, prioritize routine team management and daily operational tasks, and handle individual escalations and process improvement work.
- Education: Bachelor's degree (or working towards a bachelor's degree)
- Language Skills: Advanced proficiency in written and verbal English and local language
- Experience: Relevant experience in performing data analysis, experience of communicating with a wide range of stakeholders, and experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Mygwork is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Mygwork.
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