Central Support Agent for European Activity

hace 4 días


Sevilla, Sevilla, España Veepee A tiempo completo

About the Role:

The Veepee Group is seeking a highly skilled Central Support Agent to join its European team. As a key member of the organization, you will play a crucial role in providing fast and effective technical support to the marketplace teams and connected sellers.

Key Responsibilities:

  • Manage, categorize, and resolve tickets via the internal tool (FreshDesk) while maintaining a high level of customer satisfaction.
  • Communicate issues and bugs to the marketplace teams and collaborate with product owners to escalate risks and challenges.
  • Create and manage reports and analysis to support business growth and improvement.

Requirements:

  • 2+ years of experience in technical support with a strong understanding of marketplace and API-specific tools.
  • Proficiency in MS Office, including Excel, and web tools.
  • Database comprehension and IT capabilities.
  • Detailed knowledge of marketplace flows and good communication, organizational, and problem-solving skills.
  • Fluency in English and French, with Italian and/or Spanish as a plus.

What We Offer:

  • Variable bonus
  • Teleworking possible up to 2 days/week
  • Flex office
  • Online training learning platform
  • Health insurance available from the 3rd month of employment

Recruitment Process:

  • First telephone interview with a recruiter to discuss your understanding of the position, experience, and personal and professional motivations.
  • Second interview with the direct manager and recruiter to exchange and explain the position.


  • Sevilla, Sevilla, España Veepee A tiempo completo

    About the RoleVeepee, a leading digital commerce company, is seeking a Central Support Agent to join its European team. As a key member of our support team, you will play a crucial role in ensuring the smooth operation of our marketplace channel.Key ResponsibilitiesProvide Exceptional Support: Respond to tickets and provide timely and effective solutions to...


  • Sevilla, Sevilla, España Veepee A tiempo completo

    About the RoleVeepee, a leading digital commerce company, is seeking a Central Support Agent to join its European team. As a key member of our support team, you will play a crucial role in ensuring the smooth operation of our marketplace channel.Key ResponsibilitiesProvide Exceptional Support: Respond to tickets and provide timely and effective solutions to...


  • Sevilla, Sevilla, España Veepee A tiempo completo

    About the Role:The Veepee Group is seeking a highly skilled Central Support Agent to join its European team. As a key member of the support team, you will be responsible for providing fast and effective technical support to the marketplace teams and connected sellers on a daily basis.Key Responsibilities:Manage, categorize, and resolve tickets via the...


  • Sevilla, Sevilla, España Veepee A tiempo completo

    About the RoleVeepee, a leading digital commerce company, is seeking a skilled Central Support Agent to join its European team. As a key member of our support team, you will play a crucial role in ensuring the smooth operation of our marketplace channel.Key ResponsibilitiesProvide timely and effective support to marketplace teams and connected sellers...


  • Sevilla, Sevilla, España Veepee A tiempo completo

    About the RoleVeepee, a leading digital commerce company, is seeking a skilled Central Support Agent to join its European team. As a key member of our support team, you will play a crucial role in ensuring the smooth operation of our marketplace channel.Key ResponsibilitiesProvide timely and effective support to marketplace teams and connected sellers...


  • Sevilla, Sevilla, España Veepee A tiempo completo

    About the Role:The Veepee Group is seeking a highly skilled Central Support Agent to join its European team. As a key member of the organization, you will play a crucial role in providing fast and useful support to the marketplace teams and connected sellers on a daily basis.Key Responsibilities:Manage, categorize, and find solutions to tickets via the...


  • Sevilla, Sevilla, España Veepee A tiempo completo

    About the Role:The Veepee Group is seeking a highly skilled Central Support Agent to join its European team. As a key member of the organization, you will play a crucial role in providing fast and useful support to the marketplace teams and connected sellers on a daily basis.Key Responsibilities:Manage, categorize, and find solutions to tickets via the...


  • Sevilla, Sevilla, España Veepee A tiempo completo

    About the RoleVeepee, a leading digital commerce company, is seeking a skilled Central Support Agent to join its European marketplace team. As a key member of our support team, you will be responsible for providing fast and effective support to our marketplace teams and connected sellers.Key ResponsibilitiesManage and resolve technical issues and tickets via...


  • Sevilla, Sevilla, España Veepee A tiempo completo

    About the RoleVeepee, a leading digital commerce company, is seeking a skilled Central Support Agent to join its European marketplace team. As a key member of our support team, you will be responsible for providing fast and effective support to our marketplace teams and connected sellers.Key ResponsibilitiesManage and resolve technical issues and tickets via...


  • Sevilla, Sevilla, España Veepee A tiempo completo

    Job SummaryVeepee, a leading digital commerce company, is seeking a skilled Central Support Agent to join its European marketplace operations team. As a key member of our support team, you will be responsible for providing fast and effective technical support to our marketplace teams and connected sellers.Key ResponsibilitiesManage and resolve technical...


  • Sevilla, Sevilla, España Veepee A tiempo completo

    Job SummaryVeepee, a leading digital commerce company, is seeking a skilled Central Support Agent to join its European marketplace operations team. As a key member of our support team, you will be responsible for providing fast and effective technical support to our marketplace teams and connected sellers.Key ResponsibilitiesManage and resolve technical...


  • Sevilla, Sevilla, España European Nurse Recruitment A tiempo completo

    Job Opportunity: European Nurses for Private Yacht AssignmentsWe are seeking highly skilled and experienced European Nurses to join our team as Registered Nurses on a Private Yacht that sails around Europe. The yacht docks in various European cities, including the United Kingdom, France, Monaco, Cyprus, and the Greek islands. When the yacht is docked, you...


  • Sevilla, Sevilla, España European Nurse Recruitment A tiempo completo

    Job Opportunity for Registered NursesWe are seeking highly skilled and experienced Registered Nurses to join our team as part of a Private Yacht crew that sails around Europe. The yacht docks in various European cities, offering a unique opportunity to explore different cultures and environments.Job Responsibilities:Provide high-quality nursing care to...


  • Sevilla, Sevilla, España European Nurse Recruitment A tiempo completo

    Job Opportunity: European Nurses for Private Yacht AssignmentsWe are seeking highly skilled and experienced European Nurses to join our team as Registered Nurses on a Private Yacht that sails around Europe. The yacht docks in various European cities, including the United Kingdom, France, Monaco, Cyprus, and the Greek islands. When the yacht is docked, you...


  • Sevilla, Sevilla, España European Nurse Recruitment A tiempo completo

    Job Overview:We are seeking highly skilled and experienced Registered Nurses to join our team on a Private Yacht that sails around Europe. The yacht docks in various European cities, offering a unique opportunity to work in a dynamic and diverse environment.Job Responsibilities:Work as part of a team of 2 Nurses per shift, typically on night shiftsProvide...


  • Sevilla, Sevilla, España Partsplusuk A tiempo completo

    About the RoleWe are seeking a highly skilled and bilingual Customer Service Advisor to join our Ecommerce team at PartsPlus UK. As a key member of our operations team, you will play a vital role in delivering exceptional customer service to our European customers.The ideal candidate will have a passion for providing outstanding service and a strong...


  • Sevilla, Sevilla, España Partsplusuk A tiempo completo

    About the RoleWe are seeking a highly skilled and bilingual Customer Service Advisor to join our Ecommerce team at PartsPlus UK. As a key member of our operations team, you will play a vital role in delivering exceptional customer service to our European customers.The ideal candidate will have a passion for providing outstanding service and a strong...


  • Sevilla, Sevilla, España Edwards Lifesciences A tiempo completo

    Job SummaryWe are seeking a highly skilled Training Manager to lead our European Internal Training Program for Transcatheter Mitral and Tricuspid Therapies. As a key member of our team, you will be responsible for designing and delivering a best-in-class training program that supports the growth and development of our internal team members.Key...


  • Sevilla, Sevilla, España Airbus A tiempo completo

    Job Description:As a Buyer for Assembly Lines at Airbus, you will play a crucial role in supporting the Manufacturing assets buyers' activities for the company based in Sevilla. Your primary responsibilities will include participating in Call for Tenders / sourcing projects, contributing to successful Airbus Programs rampup through best-in-class projects...


  • Sevilla, Sevilla, España Airbus A tiempo completo

    Job Description:As a Buyer for Assembly Lines at Airbus, you will play a crucial role in supporting the Manufacturing assets buyers' activities for the company based in Sevilla. Your primary responsibilities will include participating in Call for Tenders / sourcing projects, contributing to successful Airbus Programs rampup through best-in-class projects...