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Salesforce CRM Analytics Developer

hace 2 meses

Barcelona, Barcelona, España Dynatrace A tiempo completo

**Job Description**

We are seeking an experienced Salesforce CRM Analytics (CRMA) Developer to play a key role in the configuration and design of Salesforce CRMA solutions for Dynatrace. Under the guidance of the Sr. Manager of Business Systems, you will be responsible for understanding business requirements and processes, and translating these into innovative reporting solutions that are highly usable, scalable, extensible, and maintainable.

**Responsibilities**

  • Understand business requirements and processes, and translate these into innovative reporting solutions that are highly usable, scalable, extensible, and maintainable.
  • Experience in the full suite of Salesforce tools, including Salesforce CRMA (formerly known as Tableau CRM and Einstein Analytics), APEX, and Lightning Web Components to provide complete end-to-end solutioning for our clients.
  • Play a crucial role in driving Dynatrace's Salesforce initiatives and enhancing the overall user experience.
  • Work closely with stakeholders to build well-architected Salesforce CRMA dashboards and reports that best leverage the CRMA platform.
  • Develop data flows, recipes, and complex dashboards using complex SAQL queries in TCRM.
  • Build, maintain, and migrate TCRM assets into the Salesforce ecosystem.
  • Implement and maintain security measures, including row-level and object-level security within Salesforce and CRM Analytics environments.
  • Stay updated with the latest Salesforce CRMA features and functionalities and incorporate them into solutions as appropriate.

**Qualifications**

  • Bachelor's degree in computer science, software engineering, MIS, or related field.
  • 4 years of experience with Salesforce CRMA (formerly known as Tableau CRM & Einstein Analytics).
  • 4 years of experience with Visualforce, APEX, and SOQL / SOSL / SAQL.
  • Solid understanding of CRMA and Salesforce Objects and pulling data from key objects for proper representation.
  • Solid understanding of CRMA integrations and connectors with other applications (e.g. Power Platform, Power Automate, Snowflake, AWS, etc.).
  • CRMA certifications (CRMA, Tableau CRM, or Einstein Analytics certifications) are highly preferred.
  • Salesforce certifications: Admin, Advanced Admin, Platform Builder, Einstein, Sales Cloud are nice to have and very useful.
  • Excellent verbal / written communication skills, including an ability to effectively communicate with both business and technical teams.
  • Understanding of broader systems engineering concepts including data structures, data modeling, database schemas.
  • Experience working in an Agile / Scrum environment.