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Director of Business School Master Programs

hace 2 meses

Madrid, Madrid, España Ie University A tiempo completo

Job Summary:

We are seeking an enthusiastic and dynamic Associate Director to become an integral part of our Business Masters Operations and Student Experience team at IE University.

About the Role:

As an Associate Director, you will assume the pivotal role of program director, collaborating closely with an assigned program assistant. Your influence is paramount in driving the ongoing success of our expanding portfolio.

Key Responsibilities:

  • Collaborate with the Executive Director to coordinate the implementation of curriculum innovations and organizational complexities.
  • Lead curriculum planning and review academic materials provided to students at the program's commencement.
  • Contribute to the recruitment, monitoring, and coordination of program staff.
  • Oversee specific experiential projects, such as immersion weeks, exchanges, and other extra-curricular activities.
  • Ensure efficient day-to-day program operations and swift responsiveness to student needs.
  • Coordinate student selection of class and ethics representatives.
  • Lead meetings with class representatives with Academic Directors where applicable and address student requests.
  • Conduct regular meetings with work groups to assess course progress.
  • Maintain close communication with faculty to deliver program-related best practices and address concerns.
  • Monitor students with academic performance concerns.
  • Collaborate with various IE departments to resolve student issues promptly.
  • Collaborate with internal stakeholders to enhance the student experience.
  • Identify opportunities for enhancing student experience within the program portfolio.

Qualifications:

  • Master's Degree in business or a related field.
  • Minimum of 5 years of work experience in a similar field.
  • Collaborative team player with a proactive and positive attitude.
  • Proficiency in both leadership and implementation roles within a team.
  • Strong project management skills for logistics, event planning, and communication.
  • Customer-centric approach to handle academic program inquiries.
  • Effective problem-solving skills for constructive and action-oriented responses.
  • Detail-oriented with the ability to manage sensitive information.
  • Excellent communication skills, including empathy and active listening.
  • Proficiency in delivering impactful presentations.
  • Ability to multitask and manage complexity under time pressure.
  • Willingness to travel internationally once a year.
  • Fluency in both English and Spanish.