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German Speaking Client Experience Specialist

hace 2 meses

Madrid Centro, Madrid, España CoachHub A tiempo completo

Job Summary:

We are seeking a highly skilled Client Experience Specialist to join our team at CoachHub. As a key member of our team, you will be responsible for ensuring a positive and seamless experience for our German speaking Coachees and Coaches.

Key Responsibilities:

  • Act as the initial point of escalation for our German speaking Coachees and Coaches
  • Provide exceptional communication skills and demonstrate an ability to control conversation, whilst always retaining focus on the customer's needs
  • Ensure clear and effective communication with customers and internal teams
  • Foster clarity and coherence among various internal teams
  • Deliver great service and ensure a customer-centric mindset

Requirements:

  • Excellent communication skills
  • Strong commitment to delivering great service
  • Customer-centric mindset

About CoachHub:

CoachHub is a fast-growing, award-winning company and the leading global digital coaching platform. We are on a mission to democratise coaching for all career levels worldwide.