UX Designer

hace 1 semana

Madrid, Madrid, España Board A tiempo completo
About the Role

We are seeking a highly skilled UX Designer to join our Board Professional Services team. As a UX Designer, you will play a critical role in defining UX Board Best Practices and templates, and supporting customers in the field to turn our software into easy-to-use products for our clients.

Key Responsibilities
  • Create user-centered dashboard designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and capabilities of Board.
  • Create UX mockups and prototypes that clearly show how applications work and look like.
  • Illustrate design concepts, use sitemaps, process flows, and storyboards.
  • Identify and troubleshoot UX problems (e.g. responsiveness and performance)
  • Collaborate with CS teams to propose and apply layout adjustments based on user feedback
  • Define/adhere to style standards on fonts, colors and images
  • Involvement in the process, from gathering requirements, through the completion of implementation, according to the project's needs
  • Assist the Board Pre-sales Team during the preparation of a Proof of Concept (POC) and product demonstrations
  • Acquire and maintain deep product knowledge and skills
Detailed Work Breakdown
  • Collaborate with CS teams, customer and partner input to create/define original and unique graphic designs and templates – create Board Best Practice UX design principles
  • Collaborate with R&D and Product Management teams to identify future UX enhancements
  • Gather and evaluate user requirements in collaboration with product managers and engineers
  • Examine previous design feedback and briefs for new projects, and collaborate with the team.
  • Identify and resolve UX issues.
  • Analyze questionnaire responses, field studies, interviews, and so on. They are in charge of figuring out how to understand the users.
  • Use the insights as input for design decisions.
  • Propose the user experience and interface with the user's needs in mind.
  • Conduct observational research by observing the interactions of sample users with the product.
  • Attend design and business strategy meetings and presentations.
  • Use storyboards, process flows, and sitemaps to illustrate design concepts
  • Prepare rough draughts and present to internal teams and key stakeholders.
  • Works operatively on project activities
  • Supports marketing in initiatives like events, conferences, job fairs, etc.
  • Involved in Whitepaper creation
Requirements
  • A bachelor's degree in design, computer science, or a related field is required.
  • Work experience as a UX software designer or in a related role is required.
  • Able to work against very tight target dates in a dynamic environment
  • Strong team player with good interpersonal skills and client-facing
  • Excellent written and verbal communication skills
  • Critical thinking, decision making, problem solving, and attention to detail
  • Availability to travel

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