Salesforce Technical Lead

hace 2 meses

Sant Cugat, Barcelona, España Omega CRM A tiempo completo
About the Role

We are seeking a highly skilled Salesforce Technical Lead to join our team at Omega CRM. As a Technical Lead, you will be responsible for providing technical leadership and expertise to our sales and functional teams, ensuring the successful implementation of Salesforce solutions.

Main Responsibilities
  • Provide technical support to sales and functional teams on assigned accounts, focusing on solution design, estimation, and assumptions.
  • Collaborate with Project Managers/Delivery Managers to provide technical leadership and identify the best solutions to meet project demands.
  • Identify and notify risks in technical project management, ensuring client profitability.
  • Ensure the smooth progress of projects, monitoring Scope, Schedule, and Costs, and alerting deviations to Project Managers/Delivery Managers.
  • Ensure the fulfillment of technical project objectives and compliance with software quality standards.
  • Supervise effort estimations of the development and support team during testing phases.
  • Collaborate in project demos for clients and ensure the final delivery of technical documentation.
  • Participate in the development and training of the technical team, advising on technical skills improvement.
  • Identify technical Up & Cross Selling opportunities and methodological improvements for the technical team.
  • Contribute to Omega's community of practice, providing thought leadership, training, and mentoring to develop technical capabilities.
Requirements
  • 3+ years of experience in the full lifecycle of implementations.
  • Experience in projects, with a focus on Salesforce.
  • Knowledge of Salesforce modules: Sales Cloud, Service Cloud, Marketing Cloud.
  • Experience with agile methodologies.
  • High level of English proficiency.
About Us

Omega CRM is a Merkle & Dentsu company, a leader in Customer Experience services, with over 20 years of experience in applying technology to Marketing and providing a unique Customer Relationship. We are committed to accelerating the business experience (BX) of our customers through 360 solutions that transform and accelerate business through technology and data applied to Customer #OmnichannelExperiences.

We are one of the top 3 partners of Salesforce in Europe, with a team of over 500 people from 24 nationalities based in Spain and France. Our priority is the well-being of our team, fostering a collaborative culture, involved, and supported by our company values: #Talent, #flexibility, #commitment, and #innovation.

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