Sales Cluster Manager

hace 3 semanas


Barcelona, Barcelona, España Teleperformance A tiempo completo
Job Title: Sales Cluster Manager

Teleperformance is a global leader in customer experience management and contact center business process outsourcing.

We have a diverse workforce of over 265,000 employees, speaking in 88 languages, operating in 88 countries, and serving all business sectors and continents on behalf of major international companies.

At Teleperformance, we prioritize our employees' satisfaction and well-being, aiming to make them proud to work with us.

We are seeking a Sales Cluster Manager to join our team in Barcelona.

Main Responsibilities:
  • Performance Management:
    • Analyze and present performance and forecast figures to stakeholders.
    • Design, implement, and coordinate sales strategies.
    • Engage and manage various stakeholders.
    • Work with HOB to improve operational efficiency by streamlining processes.
    • Monitor team performance and development.
    • Provide guidance to team managers and ensure target achievement.
  • Requirements:
    • Minimum 3 years of experience as a Team Manager (inside or outside TP).
    • 1 year of seniority in the project is a must.
    • Last 2 quarters' overall performance over 100%.
    • University degree.
    • Excellent English skills.
    • Strong presentation, analytical, and problem-solving skills.
Benefits:
  • Full-time position (39 hours/week, Monday to Friday).
  • Permanent Contract.
  • Hybrid working model in Barcelona.
  • Referral Program: Bring a friend and receive a referral fee (up to 2,000 euros).
  • Relocation Package: Flight ticket, accommodation, private health insurance, and training.

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