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Italian Sales Representative

hace 2 meses


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo
Job Title: Italian Inside Sales Representative

Teleperformance Spain is seeking a highly motivated and results-driven Italian Inside Sales Representative to join our team in Barcelona. As a key member of our sales team, you will be responsible for achieving sales targets, building strong relationships with clients, and providing exceptional customer service.

Responsibilities:
  • Qualify and manage inbound leads and the overall sales pipeline
  • Identify the needs of the business and personalize the product towards the related business
  • Properly prepare and set expectations with businesses about the onboarding and go-live process
  • Develop a deep understanding of the onboarding requirements/processes for our product across different regions
  • Work closely with businesses to collect and submit information required to complete our onboarding process
  • Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process
  • Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support
Requirements:
  • Native Level of Italian
  • Ability to speak and write English fluently
  • Experience in a fast-paced, scaled operations environments
  • Experience working in a call center environment
  • Experience working in a customer-facing role
  • Extremely high attention to detail and strong organizational skills
  • Structured communicator, both written and spoken
  • Ability to produce high-quality work under strict deadlines
  • Proficient in Google Docs and Sheets and/or Microsoft Word and Excel
  • Ability to work independently and complete day-to-day tasks with minimal supervision
Benefits:
  • Full-time position (39 hours/week)
  • Salary: 18.000€ gross/year - up to 1.000€ gross/year (bonus)
  • This is a Hybrid working model in Barcelona.
  • Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
  • Permanent Contract
  • Intense specific sales training.
  • A permanent presence of coaches who will facilitate your personal and professional development
  • Established career path to grow within the project
  • Continuous training and certifications within Google products
  • Bi-weekly, monthly or quarterly contests
  • Employment with the world's largest provider of contact center services
  • Excellent work environment, great colleagues, social arrangements and personal development
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
  • Office location surrounded by the sea (World Trade Center, Barcelona, Spain)