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Italian Sales Representative
hace 2 meses
Teleperformance Spain is seeking a highly motivated and results-driven Italian Inside Sales Representative to join our team in Barcelona. As a key member of our sales team, you will be responsible for achieving sales targets, building strong relationships with clients, and providing exceptional customer service.
Responsibilities:- Qualify and manage inbound leads and the overall sales pipeline
- Identify the needs of the business and personalize the product towards the related business
- Properly prepare and set expectations with businesses about the onboarding and go-live process
- Develop a deep understanding of the onboarding requirements/processes for our product across different regions
- Work closely with businesses to collect and submit information required to complete our onboarding process
- Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process
- Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support
- Native Level of Italian
- Ability to speak and write English fluently
- Experience in a fast-paced, scaled operations environments
- Experience working in a call center environment
- Experience working in a customer-facing role
- Extremely high attention to detail and strong organizational skills
- Structured communicator, both written and spoken
- Ability to produce high-quality work under strict deadlines
- Proficient in Google Docs and Sheets and/or Microsoft Word and Excel
- Ability to work independently and complete day-to-day tasks with minimal supervision
- Full-time position (39 hours/week)
- Salary: 18.000€ gross/year - up to 1.000€ gross/year (bonus)
- This is a Hybrid working model in Barcelona.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Permanent Contract
- Intense specific sales training.
- A permanent presence of coaches who will facilitate your personal and professional development
- Established career path to grow within the project
- Continuous training and certifications within Google products
- Bi-weekly, monthly or quarterly contests
- Employment with the world's largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements and personal development
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
- Office location surrounded by the sea (World Trade Center, Barcelona, Spain)