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Relocation Support Specialist for Norwegian Customer Service

hace 2 meses


Málaga, Málaga, España Cross Border Talents A tiempo completo
Key Responsibilities:

We are seeking a highly skilled Customer Support Specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our Norwegian-speaking customers via phone, email, and chat.

Key Tasks:

  • Address product- and service-related questions, troubleshoot problems, and offer general assistance to our customers.
  • Efficiently resolve customer issues while maintaining high service standards.
  • Work closely with internal teams to manage complex customer queries.
  • Keep accurate records of customer interactions and update relevant systems.
Requirements:

To be successful in this role, you will need to possess:

  • A strong command of the Norwegian language, both written and verbal.
  • English proficiency at B2 level.
  • Excellent communication skills with a customer-centric attitude.
  • Ability to work independently and handle issues with minimal supervision.
  • A clean credit check is required.
  • Basic computer skills and ability to adapt to new software quickly.
What We Offer:

We offer a competitive compensation package, a balanced work schedule, comprehensive training, and continuous development opportunities. You will also have the chance to work in a vibrant and modern office environment in Málaga, with clear career progression and development opportunities.