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Relocation Support Specialist for Norwegian Customer Service
hace 2 meses
We are seeking a highly skilled Customer Support Specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our Norwegian-speaking customers via phone, email, and chat.
Key Tasks:
- Address product- and service-related questions, troubleshoot problems, and offer general assistance to our customers.
- Efficiently resolve customer issues while maintaining high service standards.
- Work closely with internal teams to manage complex customer queries.
- Keep accurate records of customer interactions and update relevant systems.
To be successful in this role, you will need to possess:
- A strong command of the Norwegian language, both written and verbal.
- English proficiency at B2 level.
- Excellent communication skills with a customer-centric attitude.
- Ability to work independently and handle issues with minimal supervision.
- A clean credit check is required.
- Basic computer skills and ability to adapt to new software quickly.
We offer a competitive compensation package, a balanced work schedule, comprehensive training, and continuous development opportunities. You will also have the chance to work in a vibrant and modern office environment in Málaga, with clear career progression and development opportunities.