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We are seeking an experienced IT Service Delivery Specialist to join our team at oilandgas. As a key member of our IT Infrastructure team, you will be responsible for providing exceptional support to our end-users and ensuring the smooth operation of our IT systems.
Key Responsibilities- IT Infrastructure Management
• Provide technical guidance and support to IT Infrastructure teams to ensure optimal system performance and availability.
• Collaborate with IT teams to develop and implement IT strategies and policies that align with business objectives.
• Ensure compliance with IT security standards and procedures to protect company data and systems. - End-User Support
• Provide timely and effective support to end-users to resolve IT-related issues and improve overall user experience.
• Collaborate with IT teams to identify and resolve IT infrastructure issues that impact end-user productivity. - Communication and Collaboration
• Establish strong relationships with business stakeholders to understand their IT needs and provide tailored solutions.
• Collaborate with IT teams to develop and implement communication plans to ensure effective IT service delivery.
- 3-6 years of significant experience in IT Infrastructure management and support.
- Minimum 3 years of proven experience in offering support on IT Infrastructure for server, clients, printers, and other standardized peripherals, data communication, voice communication, and required components.
