Knowledge Management Specialist
hace 4 semanas
Smadex is a cutting-edge, mobile-first programmatic solution designed to help advertisers scale their businesses. Our fully transparent platform is built with top-notch technology, countless programmatic management features and powerful machine-learning algorithms, enabling us to serve over 7,000 clients worldwide.
Job SummaryWe are seeking a Knowledge Management Specialist to play a crucial role in efficiently capturing, organizing, and sharing knowledge while driving innovation and excellence across the company.
Key Responsibilities- Work closely with team leaders to understand and analyze how each team captures, stores, and updates their knowledge documentation.
- Develop and implement a unified knowledge repository creation and management strategy that aligns with Smadex's goals and objectives.
- Create and manage knowledge-sharing platforms such as Notion, Google Drive, and others.
- Establish best practices on knowledge repository creation & organization and spread them throughout the company.
- Identify opportunities for automation and process improvement to enhance operational effectiveness.
- Design and deliver training sessions on knowledge management best practices and tools for employees at all levels.
- Foster collaboration and support for those who create and are responsible for key documentation.
- Regularly review the knowledge repositories to ensure materials are up-to-date, relevant, and applicable.
- Identify and address knowledge material gaps within the company.
- Promote a culture of consistency and improvement.
- At least 3 years of experience in knowledge management, documentation management, or similar roles.
- Experience with knowledge management tools.
- Excellent communication skills in English and ability to collaborate with various departments within a company.
- Analytical mindset and ability to identify connections and trends to optimize knowledge management practices accordingly.
- Strong project management skills with the ability to meet deadlines and manage multiple projects.
- Feedback-hungry, critical thinking, high resolution, working autonomy, and working ethic are a MUST.
- Attention to detail and meticulous.
- Desire to build something from the ground up.
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