Cloud Marketplace Solutions Manager

hace 1 mes

Madrid, Madrid, España TD SYNNEX A tiempo completo

Why Choose TD SYNNEX:

As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the largest IT distributor globally, our mission is to deliver exceptional technology solutions, empowering businesses and individuals to navigate the digital landscape securely and efficiently.

Job Purpose:

In the role of Cloud Marketplace Solutions Manager, you will be instrumental in onboarding and assisting software vendors to establish their footprint on the Microsoft Commercial Marketplace. Your responsibilities will include guiding vendors through the setup process, ensuring adherence to marketplace standards, and promoting the adoption of best practices. Furthermore, you will spearhead internal training and enablement initiatives to equip colleagues across various entities with the essential knowledge and skills to effectively support marketplace operations.

You will collaborate with the Microsoft marketplace team to coordinate joint go-to-market strategies, remain informed about Microsoft programs and changes in marketplace policies, and act as the primary contact for operational support regarding Microsoft marketplace onboarding tasks, including SaaSOps, SaaS LCM, and private offer management.

Key Responsibilities:

  • Vendor Onboarding and Channel Enablement: Partner with software vendors to navigate the onboarding journey for the Microsoft Commercial Marketplace, which includes account setup, product listing creation, and validation of both technical and business prerequisites. Provide guidance and enablement to vendors unfamiliar with the two-tier distribution model, assisting them in comprehending the intricacies of channel strategy implementation and optimizing their approach for marketplace success.
  • Compliance Management and Integration Support: Ensure that vendors comply with Microsoft's guidelines and policies for listing and selling software on the marketplace, offering guidance on licensing, pricing, and security standards. Connect vendors with relevant internal and Microsoft teams to provide technical assistance in resolving platform-related issues, troubleshooting integration challenges, and enhancing product listings for maximum visibility and performance.
  • Marketplace Operations Support: Act as the internal resource for operational support on Microsoft marketplace onboarding tasks, including SaaSOps, SaaS LCM, and private offer management. Assist colleagues with inquiries, troubleshoot issues, and facilitate seamless processes.
  • Internal Training and Enablement: Design and deliver training programs, workshops, and resources to educate internal stakeholders across various entities on the Microsoft Commercial Marketplace, enabling them to provide effective support to vendors and drive revenue growth.
  • Microsoft Relationship Management: Build strong relationships with stakeholders within Microsoft and other relevant partners to stay updated on marketplace developments, advocate for vendor needs, and explore opportunities for collaboration and joint initiatives.
  • Program Monitoring and Best Practices Advocacy: Stay informed about Microsoft programs and changes in marketplace policies, ensuring compliance and proactively adapting strategies to leverage new opportunities or address emerging challenges. Advocate for and implement best practices for marketplace success, including product optimization techniques, pricing strategies, and marketing approaches tailored to the Microsoft ecosystem.

Knowledge, Skills, and Experience:

  • Bachelor's degree in Business Administration, Computer Science, or a related field (Master's degree preferred).
  • Proven experience in software vendor management, cloud services, or technology sales, with a deep understanding of SaaS business models and the Microsoft ecosystem.
  • Strong familiarity with the Microsoft Commercial Marketplace, including its technical requirements, listing procedures, and go-to-market strategies.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels and influence cross-functional teams.
  • Ability to interpret data, identify trends, and optimize performance metrics for vendors on the marketplace.
  • Project management expertise, including the ability to prioritize tasks, manage timelines, and drive initiatives to successful completion.
  • Preferred: Certifications such as Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Azure Administrator.

What We Offer:

We provide competitive compensation with annual salary reviews.

Hybrid work days at the office, 3 days at home.

We value continuous learning and provide a clear progression plan.

We offer comprehensive benefits including paid leave, retirement plans, and more.

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, along with many on-demand courses.
  • Elevate Your Personal Well-Being: Enhance your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: Valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for.

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